Matthew Melvin Email & Phone Number

Newport News, VA, US

Virginia, US

Richmond, Virginia, US

• Program Administrator IIKey communications interface for mental health, developmental disability, and substance use support providers, offering licensing and compliance support. Develop gap analysis tools and.
• Implemented repeatable process methodologies that offered a systematic approach to delivering solutions and achieving objectives.
• Spearheaded reviews to drill down into issues and identify root causes; developed corrective actions and communicated impacts and changes.
• Served as trainer and mentor for all new Licensing Specialists throughout the onboarding process.
• Lead reviews of infrastructures for the Virginia Administrative Code for Licenses to assure compliance with industry regulations, standards, and best practices.
• Drive compliance across providers with own policies, licensing regulations, and Department of Justice (DOJ) mandates

• Harnessed expertise and knowledge of policy development and leadership, coupled with a consultative approach to interface with senior leadership and internal teams to develop new policies that ensured compliance..
• Maintained a book of business for 15 regular clients, providing critical consultation to companies holding 500+ employees.
• Coordinated with management and executive teams, providing team-building strategies, facilitating clinical groups, and delivering education that supported individuals in remaining aligned across team dynamics.
• Composed policies for multiple notable mental health organizations across the community.
• Directed key projects to develop and streamline business functions and issue resolution initiatives across all leadership channels.
• Led evaluations that identified objectives and established benchmarks and metrics for group home facilities.

Virginia, US

• Recruited by the company based on past performance. Devised tactics and strategic plans that drove growth, including creative new marketing opportunities and bolstering community programs. Defined roles and lines of.
• Led program analyses that identified attendance gaps; designed a questionnaire to target popular program initiatives and led implementation strategies, additionally went throughout the community to directly interface.
• Singular facilitator that opened a second facility in Norfolk, directing the entire lifecycle of the development project, including onboarding and recruiting functions, garnering 40 individuals; delivered a profit in.
• Leveraged strong counseling and resource management initiatives to serve as an advocate for mental health clients victimized by crime.
• Targeted and recruited top talent, leading the onboarding process's full scope to build a team of high-caliber talent.

• Delivered supportive services, including crisis intervention, information, and appropriate case management services for victims of domestic violence and sexual assault and family members, as needed. Served as an.
• Created and launched an in-service training program for the department that provided education and development for victim services to the Victim and Witness Program staff.
• Created new policies for a grief group that was adopted for use by the state.
• Key education support to victims and survivors, delivering the most up-to-date information on the Virginia Victim Fund and providing support in the submittal of applications.

Petersburg, VA., US

• Devised strategies and developed business functions, process improvement initiatives and issue resolution strategies that drove the strategic direction of operations.
• Created plans according to standards for excellent service and growth.
• Coordinated research and analyses that targeted new marketing opportunities to bolster business growth and revenue.

Virginia, US

• Drove growth by creating new marketing opportunities and bolstering community programs.
• Coordinated and managed all Computerized Human Rights Information System (CHRIS) reports to provide to investigators at the Office of Human Right and Office of Licensing.
• Additionally operated as a Case Manager, developing care plans, including assessments, and evaluations.
• Led program analyses that identified attendance gaps; designed a questionnaire to target popular program initiatives and led implementation strategies, additionally went throughout the community to directly interface.
• Singular facilitator that opened a second faciality in Norfolk, directing the full lifecycle of the development project, including onboarding and recruiting functions, garnering 40 individuals; delivered a profit in.

Phd., Industrial/Organizational Psychology

Master Of Education & Human Development, Human Resources Development

Bachelor Of Arts - Ba, Psychology