Matthew Mendiola

Matthew Mendiola Email and Phone Number

Program and Product Operations
Matthew Mendiola's Location
San Francisco Bay Area, United States, United States
Matthew Mendiola's Contact Details
About Matthew Mendiola

I'm a technical operations lead and program manager, with ten years of experience between startups and larger enterprises. I'm skilled at systems level thinking and enjoy the challenge of solving interconnected problems within an ecosystem. I thrive on working cross-functionally and bridging gaps between multiple stakeholders to solve challenges and move the business forward. For the past six years in tech, I've worked primarily on B2B/enterprise SaaS teams, focused on the quality, usability, and impact of new product introductions and integrations with partners, for enterprise products. More recently in the past year, I've worked on consumer products and marketplaces. I'm also a champion of diversity, inclusion, and belonging (DIBs) and ERGs (listen to my podcast on LatinxAmerica on the power of ERGs, with Adriana Flores-Ragade).A note on connecting with me: if I do not know you or we have not met yet, please customize your invite so I know a little about you and your reason(s) for wanting to connect. Thanks so much.

Matthew Mendiola's Current Company Details

Program and Product Operations
Matthew Mendiola Work Experience Details
  • Meta
    Enterprise Operations Program Manager, Business Messaging Products
    Meta May 2021 - Sep 2024
    Menlo Park, Ca, Us
  • Cohome
    Product Manager
    Cohome Jul 2020 - Apr 2021
    San Francisco, California, Us
    CoHome helps connect and match co-buyers, who want to get into their first home, together. It's the hub for affordable and flexible modern-day home ownership. Some of the work I have done so far at CoHome: - launched our beta desktop version of the site (from 0 to 1)- fast followed with the launch of our mobile responsive version- user experience research for various personas- product roadmapping, prioritization and strategy- testing and quality assurance, helping with release- heavy influencing team scrum/agile practices- design feedback, with a heavy emphasis on technical implementation/architecture- continuous engagement with stakeholders like Marketing, Sales, and Partners and daily engagement with Design and EngineeringIf you know someone looking to co-buy or an agent looking to find their next leads in this new marketplace, please reach out to me.
  • Independent
    Consultant
    Independent Mar 2020 - Apr 2021
    I offer product operations, product, and program management advice and counselto startups and businesses, with a heavy emphasis on Agile/Scrum practices, as aCSM Certified Scrum Master.
  • Linkedin
    Enterprise Technical Services, Program Manager For Product Technical Operations
    Linkedin Aug 2017 - Feb 2020
    Sunnyvale, Ca, Us
    My role with Product Operations was to help unblock or improve the product quality of software, to the benefit of our partners and customers and escalate issues which required specific product engineering resourcing. This role required extensive collaboration and planning within our Product org and partnership, negotiation and project management with other stakeholders like Engineering, Product Marketing, Business Development and Sales to ensure a healthy product quality through launches and migrations.-Dec 2019 - Feb 2020: I focused on all API integrations with LinkedIn's Recruiter platform, focusing on the scalability with implementation of integrations. In my cumulative work since 2017, I helped drive the onboarding of over 80,000+ users and 10,000+ customers before leaving LinkedIn.- May 2018 - Nov 2019: I was the sole technical product resource supporting Talent Hub, LinkedIn's mid-market applicant tracking system (ATS) and new platform, for product quality and usability. From 2018 to 2019, I helped reduce bug identification time by 30% and helped reduce the time to resolution for blocker and critical bugs by 20%.- Aug 2017 - May 2018: I worked on integrations with our ATS partners, post-enablement for products such as Recruiter System Connect and Easy Apply. I was the sole resource at the start, and helped build out and hire two additional team members for integrations, while spearheading the migration of our older integrations, mitigating impact to users.
  • Linkedin
    President, Hola (Employee Resource Group)
    Linkedin Mar 2017 - Oct 2018
    Sunnyvale, Ca, Us
    For 2017/2018, I led HOLA, the Employee Resource Group for Latinos at LinkedIn as the elected President. Our mission is to unite LinkedIn employees and the Latino community, to increase access to opportunity.
  • Linkedin
    Senior Product Specialist, Talent Solutions
    Linkedin Sep 2016 - Sep 2017
    Sunnyvale, Ca, Us
    With a promotion to senior, I continued my role as a product specialist, while dedicating 40% of my time to processes and projects that help scale and improve support globally for specific products such as LinkedIn's job ingestion engine, our applicant tracking system integrations and APIs.
  • Linkedin
    Talent Solutions Product Support Specialist
    Linkedin Jan 2015 - Sep 2016
    Sunnyvale, Ca, Us
    As part of our biggest enterprise product segment at LinkedIn, Talent Solutions, I worked on supporting our clients, internal partners, and sales team that use our suite of products with technical and product support. This was rebranded from Enterprise Services. I supported products such as:- Recruiter- Recruiter Mobile-Learning and Certification-Talent Solutions APIs such as Job Posting and Cross System Awareness, an early Recruiter integration
  • Linkedin
    Enterprise Services Specialist
    Linkedin Sep 2014 - Jan 2015
    Sunnyvale, Ca, Us
  • Good Eggs
    Operations
    Good Eggs Jul 2014 - Oct 2014
    Oakland, California, Us
  • World Centric
    Operations Associate
    World Centric Oct 2011 - Sep 2014
    Rohnert Park, California, Us
    • Most senior member of the operations team by the end my of tenure, helping to scale our operations to support revenue targets; when I started, we were around 200k annually in revenue and by the end of my tenure, we helped target $200k monthy, with an annual revenue closer to 2.5 million•Assisted the operations of day to day processes in the ERP system (Netsuite) related to order management and logistics; helped in the fulfillment process of orders, managed discrepancies between 3PL and ERP and acted as a primary contact and liaison with 3PL and account management team.• Worked with our developer to maintain and augment ERP functionality using scripting language• Helped transition and set up new office location in Petaluma in the Fall/Winter of 2013; helped train replacement staff and remained point of contact for questions, concerns and escalations of issues for operations post launch. • Point of contact for IT/office management related to hardware and technology
  • World Centric
    Account Manager For Web System / Customer Service / It
    World Centric Jul 2008 - Sep 2011
    Rohnert Park, California, Us
    • Assisted the Operations team in an assortment of tasks relating to the online webstore, website, order management of online orders and served as a primary contact for the customer service department handling email and phone inquiries. • Served as the primary contact for web development and maintenance including content development and copy. • Designed and distributed email newsletters to the local community for events hosted by World Centric when we were a nonprofit. Continued to help programming once we were a for profit entity.• Assisted with content and copy on social media platforms
  • Stanford University
    Residential Assitant - Summer College
    Stanford University Jun 2007 - Aug 2008
    Stanford, Ca, Us
    • Assisted and mentored high school students taking summer courses atStanford University. Worked in a team environment with other mentors to facilitate programming for the students with regular reporting to the Resident Dean.
  • Stanford University
    Student Manager - Softball Team
    Stanford University Sep 2004 - May 2006
    Stanford, Ca, Us
    • Assisted the assistant softball and head coach with various tasks, primarily handling the video data and processing of video for analysis• Traveled with the team and assisted operations during the 04'-05' season

Matthew Mendiola Skills

Social Media Customer Service Management Microsoft Office Crm Leadership Cross Functional Team Leadership Project Management Sustainability Microsoft Excel Oauth Apis Salesforce.com Restaurant Reviews Restaurants Process Improvement Google Analytics Netsuite Erp Analytics Information Technology Event Planning Web Development Rest Sql Xml Jira

Matthew Mendiola Education Details

  • Stanford University
    Stanford University
    Biosphere
  • O'Connor High School
    O'Connor High School

Frequently Asked Questions about Matthew Mendiola

What is Matthew Mendiola's role at the current company?

Matthew Mendiola's current role is Program and Product Operations.

What is Matthew Mendiola's email address?

Matthew Mendiola's email address is oc****@****ail.com

What is Matthew Mendiola's direct phone number?

Matthew Mendiola's direct phone number is +121024*****

What schools did Matthew Mendiola attend?

Matthew Mendiola attended Stanford University, O'connor High School.

What are some of Matthew Mendiola's interests?

Matthew Mendiola has interest in Science And Technology, Education, Arts And Culture, Environment.

What skills is Matthew Mendiola known for?

Matthew Mendiola has skills like Social Media, Customer Service, Management, Microsoft Office, Crm, Leadership, Cross Functional Team Leadership, Project Management, Sustainability, Microsoft Excel, Oauth, Apis.

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