Matthew Mertens Email and Phone Number
Matthew Mertens work email
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Matthew Mertens personal email
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Matthew Mertens phone numbers
20 years of Customer Service experience
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Bartender And Bar ManagerNovellusSaint Charles, Mo, Us
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Bartender/Key EmployeeSchlafly Beer - The Saint Louis Brewery™ Jan 2020 - PresentBankside-St. Charles, Mo -
ServerTrailhead Brewing Co. Nov 2017 - Jan 2020Saint Charles, Missouri• Described our craft beers and compared them to more widely known beers.• Train new team members on Steps of Service, our craft beers, and menu.• Maintain a level head during extremely busy hours and assist around the restaurant where needed.• Accurately anticipate guests’ needs and correct any issues that may arise.
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New Restaurant Opening Team Member, Coach, Shift Leader, Server, QaMiller'S Ale House Restaurants Nov 2014 - Nov 2017Fort Myers, Florida• Selected by Miller’s Alehouse Corporate Office to be a part of the New Restaurant Opening Team.• Have opened 2 new locations that are experiencing excellent growth and stability.• Moved into a Shift Leader position within 5 months of starting and a Coach within 6 months.• Rewrote and streamlined sidework assignments to increase efficiency and cleanliness of the restaurant by 25%. • Assisted the Head Coach to bring the employee training files to 100% accuracy before the yearly audit. -
Bartender/ServerHarry'S Of America, Llc. Sep 2013 - Oct 2014Gainesville, Florida• Regularly singled out through guest feedback for “providing outstanding service” and “meeting and exceeding expectations”. • Selected for Employee of the Month once and finished in 2nd place twice.• Collaborated with other Bartenders to surpass expected Gift Card sales for the year.• Anticipated and met any guest needs while working in a fast-paced and efficient manner. -
Bartender, ServerTrailhead Brewing Company May 2007 - Sep 2013St. Charles, Mo• Described our craft beers and compared them to more widely known beers.• Train new team members on Steps of Service, our craft beers, and menu.• Maintain a level head during extremely busy hours and assist around the restaurant where needed.• Accurately anticipate guests’ needs and correct any issues that may arise.
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Hr CoordinatorRose International Jun 2011 - May 2013Greater St. Louis Area• Through training and reprioritizing my daily routine for 3 weeks, I was able to seamlessly absorb 75% of another employee’s job duties after she retired.• During a 2-week process, working collectively with the payroll team, improved the accuracy of employee information in the ADP payroll system.• Employee Resource for Benefits questions and maintaining employee insurance information. -
Human Resources InternTechguard Security Mar 2010 - May 2010O'Fallon, Missouri• Brought all 50 employee files to compliance of Department of Defense standards within the deadline allotted.• Negotiated with outside Vendors to lower costs but increase visibility on job boards.• Streamlined policies and training to increase effectiveness of New Hire and Manager/Employee Relations.
Matthew Mertens Skills
Matthew Mertens Education Details
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International Business & Human Resources -
Business, Music Education
Frequently Asked Questions about Matthew Mertens
What company does Matthew Mertens work for?
Matthew Mertens works for Novellus
What is Matthew Mertens's role at the current company?
Matthew Mertens's current role is Bartender and Bar Manager.
What is Matthew Mertens's email address?
Matthew Mertens's email address is me****@****aol.com
What is Matthew Mertens's direct phone number?
Matthew Mertens's direct phone number is +163675*****
What schools did Matthew Mertens attend?
Matthew Mertens attended University Of Missouri-Saint Louis, Missouri State University.
What skills is Matthew Mertens known for?
Matthew Mertens has skills like Employee Relations, Employee Benefits, Microsoft Office, Excel, Word, Benefits Administration, Hris, Outlook, Benefits, Onboarding, Microsoft Excel, Talent Acquisition.
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Matthew Mertens
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