Matthew Miracle Email & Phone Number

Elgin, Illinois

• Provide world class customer service.• Manage, supervise, and mentor 15 Security Officers, and 2 Lead Security Officers.• Respond to calls for service on the casino property.• Responsible for ensuring internal controls are followed and investigating and reporting deviations.• Direct and coordinate the security training and field evaluation programs. • Revamped security department weekly schedules resulting in a $15,000 yearly cost savings.• Revamped security training program resulting in a customer service oriented approach to security.• Collaborate with IGB Special Agents in investigating criminal offenses.

Ramstein Germany

• Supervised four Airmen.• Ensure compliance with USPS and USAF regulations regarding the handling of mail and other classified material.• Provided direct support to Operation Allied Force.• Handled receipt and dispatch of mail throughout the world.• Streamlined bulk program resulting in a $100,000 cost reduction.

Bachelor Of Science (B.S.), Accounting, 4.0 Gpa

Activities and Societies: Beta Alpha PsiPhi Theta Kappa Beta Alpha Psi

Associate Of Science (A.S.), Accounting

Activities and Societies: Phi Theta KappaPhi Theta Kappa