Matthew Mohamed, Pmp Email & Phone Number

United States

• Decreased SLA breaches by 90% and improved request delivery timelines within 5 months by implementing streamlined escalation paths and data-driven workflows.• Directed 3 teams (Data Engineers and Release Managers), ensuring operational excellence and fostering cross-functional alignment.• Migrated documentation from Google Drive to Confluence, improving accessibility and streamlining team workflows.• Transitioned Jira processes from Kanban to a Sprint model, enhancing visibility, accountability, and team performance metrics.• Redesigned processes in collaboration with Product, Program, and Operations teams, driving consistency and scalability across releases.• Built ServiceNow dashboards for incidents, requests, releases, and projects, providing real-time insights for stakeholders.• Introduced RACIs and process flow diagrams to minimize unstructured communication, enhancing productivity and reducing interruptions.• Leveraged Power BI to deliver actionable insights, optimizing workflows and resource allocation for measurable efficiency gains.• Established a robust communication system for Release Management, reducing errors and increasing engagement.• Promoted a growth-focused culture emphasizing safe failure, innovation, and continuous improvement.

United States

• Directed a portfolio of data projects across 4 international teams, serving thousands of internal and external stakeholders.• Established and chaired corporate data governance initiatives for the Consulting organization, improving data integrity and processes.• Developed Power BI reporting architecture and custom SQL scripts, achieving nearly 50% efficiency gains and enhancing insights delivery.• Designed and implemented tools and automation processes, saving ~400K hours annually and reducing manual workloads significantly.• Achieved 95% efficiency gains for the Cerner Testing Team by delivering strategic reporting architecture.• Provided technology resource direction to optimize expenses, manage priorities, and align efforts with organizational objectives.• Led Agile and Lean ceremonies, promoting best practices, accountability, and a results-driven team culture.

Product Owner for the Consulting Toolkit - including Data Collection Manager, Automation, and TechPortalLed 4 international teams of engineers, and served thousands of internal and external stakeholders.Led cross-organizational and executive communication at governance meetings, in addition to standard agile and lean ceremonies (retrospectives, scrum poker, standups, etc).Optimized processes, documentation, communication, and throughput of the engineering and stakeholder teams using Microsoft Office (Teams, Outlook), Confluence Wiki, JIRA, Github, Subversion, and Crucible, as well as BI reporting and custom scripting.Presented at internal conferences (“ConsultCon”, “DevCon”) every year, as well externally at the Microsoft Business Applications Summit for Power BI.Completed +20 individual projects with a team of engineers, managing day to day operations and providing design guidance for software development.Utilized agile project management software and data visualization tools to guide projects, including JIRA, Microsoft Project, and PowerBI.Designed or oversaw multiple optimizations for the team, including code that created code, and code that created support wiki pages, reducing team overhead between 20-50%.

Kansas City, Missouri

Responsible for a $50M mil project redesigning how consulting communication occurs and how change management is utilized. Sought after to provide architectural and efficiency opinions to engineer peers for Cerner CCL and Excel VBA through general consulting and code reviews with average 24hr turnaround time on code changes.Saved thousands of hours of monotony by designing and developing automation processes, reducing $1M in costs.Consulted internally and externally around optimized process, leading to trailblazing new integration points between Cerner offerings and extracts to third parties. Identified and executed opportunities to drive client commitment interoperability, efficiency, and the mitigation or elimination of issues and waste both current and future.

Kansas City, Missouri Area

Installed systems and consulted around workflows for dozens of clients on Healthcare regulatory bodies; Joint Commission, American Heart Association, American College of Surgeons, Centers for Medicare and Medicaid, and many policies of the United States Federal- and State-level government. Created new optimization and automation processes, including creating data extracts for internal and third party needs, and custom reporting and capabilities to support Cerner systemsCreated net new integration points between Cerner offerings

Kansas City, Missouri

Managed Serrano Homeowners Association. Facilitated the requisite vendor networking, drove financial growth and stability, and led all meetings.Successfully turned around financials from prior directors, reducing outstanding debt by 90%, and negotiated two major lawsuits resulting in substantial funding for the community.