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Matthew Murtaugh Email & Phone Number

Director of Platform Management | Customer Service, Telephony and Customer Data at Pearson
Location: Holly Springs, North Carolina, United States 13 work roles 5 schools
1 work email found @pearson.com 4 phones found area 513 and 919 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email m****@pearson.com
Direct phone (513) ***-****
LinkedIn Profile matched
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Current company
Pearson
Role
Director of Platform Management | Customer Service, Telephony and Customer Data
Location
Holly Springs, North Carolina, United States
Company size
711 employees

Who is Matthew Murtaugh? Overview

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Quick answer

Matthew Murtaugh is listed as Director of Platform Management | Customer Service, Telephony and Customer Data at Pearson, a with 711 employees, based in Holly Springs, North Carolina, United States. AeroLeads shows a work email signal at pearson.com, phone signal with area code 513, 919, and a matched LinkedIn profile for Matthew Murtaugh.

Matthew Murtaugh previously worked as Director of Platform Management | Customer Service, Telephony & Customer Data at Pearson and Director, Enterprise Architecture at Pearson. Matthew Murtaugh holds Ba, English from Binghamton University.

Company email context

Email format at Pearson

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{first}.{last}@pearson.com
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AeroLeads found 1 current-domain work email signal for Matthew Murtaugh. Compare company email patterns before reaching out.

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Profile bio

About Matthew Murtaugh

Seasoned IT Director and Enterprise Architect with over 12 years' experience leading technical teams and the design and delivery of transformational enterprise technology solutions that span multiple enterprise business and technology domains, including Customer Relationship Management (CRM), Call Center, Customer Service & Support; Digital Marketing and eCommerce; Virtual Learning and Digital Content Management & Delivery; and Revenue Operations, Finance, Accounting & Treasury.

Listed skills include Management, Auditing, Accounting, Budgets, and 46 others.

Current workplace

Matthew Murtaugh's current company

Company context helps verify the profile and gives searchers a useful next step.

Pearson
Pearson
Director of Platform Management | Customer Service, Telephony and Customer Data
Holly Springs, NC, US
Website
pearson.com
Employees
711
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Company profile
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13 roles

Matthew Murtaugh work experience

A career timeline built from the work history available for this profile.

Director Of Platform Management | Customer Service, Telephony And Customer Data

Pearson

Holly Springs, Nc, Us

Director Of Platform Management | Customer Service, Telephony & Customer Data

Current
Pearson

London, Gb

Oversee global Customer Service, Call Center and Technical support platforms at Pearson; Set Strategic vision and technology roadmap for the customer service & call center domains; Manage project intake and collaborate with business leadership, architecture and engineering to design, scope, fund, and delivery enhanced customer service experiences and back office support workflows

Aug 2023 - Present

Director, Enterprise Architecture

Pearson

London, Gb

Managed the global enterprise architecture process, discipline and team within Pearson; Chaired weekly architecture review board (ARB) meetings; Documented and maintained the Enterprise Architecture Roadmap, enterprise reference architecture and enterprise capabilities to platform mapping; Co-Chaired the global technology intake process and pipeline through which new IT initiatives are submitted, approved and funded; Collaborated with business leadership, CISO and platform and integration engineer the design of key cross-functional and cross-platform enterprise architectures

Mar 2020 - Aug 2023

Principal Enterprise Architect

Pearson

London, Gb

Principal enterprise architect supporting CRM, marketing, customer service and support operations as part of global systems consolidation initiative.

Jan 2018 - Mar 2020

Principal Enterprise Architect, Enterprise Solutions

Aicpa

Durham, Nc, Us

Managing 5-person Enterprise Architecture team responsible for maintaining IT "roadmaps" for functional business areas; designing architectures for CRM, ERP, ECM and LMS implementations; and consolidating disparate, redundant systems to increase operational efficiency and unify enterprise architecture, while expanding organizational capabilities and agility.

Sep 2016 - Jan 2018

Lead Solution Architect

Aicpa

Durham, Nc, Us

■ Lead solution architect for end-to-end XML authoring, management and publishing system design which will help business realize more $600k savings in vendor costs, through automation of content transformations and multichannel print, HTML and ePub delivery. ■ Researched, assessed and built organizational support for BPM acquisition to service 40,000 firm Peer Review program implemented to ensure engagement quality across a range of financial, governmental, and employ benefit plan audits■ Lead solution architect for cross-channel eLearning delivery system opening new markets for AICPA eLearning products with potential revenue of $3M+

Sep 2015 - Sep 2016

Manager Of Business Analysis, Enterprise Solutions

Aicpa

Durham, Nc, Us

Manage 9-person Business Analysis team responsible for eliciting and documenting requirements and functional and technical solution designs for diverse portfolio of IT implementation projects, including Customer Relationship Management (CRM), Enterprise Content Management (ECM), Web Content Management (WCM), Learning Management System (LMS) and various eLearning management and delivery systems and digital publishing platforms.

Jul 2013 - Sep 2015

Sr. Project Manager

I-Cubed
May 2012 - Aug 2013

Managing Partner

Schemmy'S, Ltd.
Jan 2003 - Jun 2006
Team & coworkers

Colleagues at Pearson

Other employees you can reach at pearson.com. View company contacts for 711 employees →

PS Parul Sharma Parul Sharma Colleague at PearsonIndia View → PJ Prashant Jha Prashant Jha Colleague at PearsonBengaluru, Karnataka, India View → RR Rebecca Rossi Rebecca Rossi Colleague at PearsonLondon, England, United Kingdom View → DS Dr. Sapna Patel Dr. Sapna Patel Colleague at PearsonDelhi, India View → JL Joanne Levine Joanne Levine Colleague at PearsonSaratoga Springs, New York, United States View → SC Shannie Chicombing Shannie Chicombing Colleague at PearsonMetro Manila, Philippines View → 张 张诗琪 张诗琪 Colleague at PearsonBeijing, China View → LB Laura Buchan Laura Buchan Colleague at PearsonLondon, England, United Kingdom View → RL Rommy Loyaga Ruiz Loyaga Rommy Loyaga Ruiz Loyaga Colleague at PearsonPeru View → LC Linda Carter Linda Carter Colleague at PearsonNewcastle Upon Tyne, England, United Kingdom View →
5 education records

Matthew Murtaugh education

Ba, English

Binghamton University

Accounting And Business/Management

North Carolina State University

Aos, Culinary Arts

The Culinary Institute Of America

Aa, Liberal Arts - Humanities

Dutchess Community College

H.S. Diploma, College Prep

Arlington High School
FAQ

Frequently asked questions about Matthew Murtaugh

Quick answers generated from the profile data available on this page.

What company does Matthew Murtaugh work for?

Matthew Murtaugh works for Pearson.

What is Matthew Murtaugh's role at Pearson?

Matthew Murtaugh is listed as Director of Platform Management | Customer Service, Telephony and Customer Data at Pearson.

What is Matthew Murtaugh's email address?

AeroLeads has found 1 work email signal at @pearson.com for Matthew Murtaugh at Pearson.

What is Matthew Murtaugh's phone number?

AeroLeads has found 4 phone signal(s) with area code 513, 919 for Matthew Murtaugh at Pearson.

Where is Matthew Murtaugh based?

Matthew Murtaugh is based in Holly Springs, North Carolina, United States while working with Pearson.

What companies has Matthew Murtaugh worked for?

Matthew Murtaugh has worked for Pearson, Aicpa, I-Cubed, American Institute Of Certified Public Accountants, and Trial Solutions.

Who are Matthew Murtaugh's colleagues at Pearson?

Matthew Murtaugh's colleagues at Pearson include Parul Sharma, Prashant Jha, Rebecca Rossi, Dr. Sapna Patel, and Joanne Levine.

How can I contact Matthew Murtaugh?

You can use AeroLeads to view verified contact signals for Matthew Murtaugh at Pearson, including work email, phone, and LinkedIn data when available.

What schools did Matthew Murtaugh attend?

Matthew Murtaugh holds Ba, English from Binghamton University.

What skills is Matthew Murtaugh known for?

Matthew Murtaugh is listed with skills including Management, Auditing, Accounting, Budgets, Enterprise Software, Process Improvement, Program Management, and Cpa.

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