Matthew Nasca Email & Phone Number

Arlington, Va, Us

Falls Church, Virginia, United States

Maintain client accountsLead training sessionsNew client onboarding Account financial management Business growth and development

Falls Church, Virginia, United States

Duel role between Client Services and Account Management responsibilities

- Onboarding specialist- Point of contact for billing assistance - Led internal and external training sessions- Handled and resolved complex tasks

Falls Church, Virginia, United States

- Point of contact for customer requests- Provided superior customer service- Maintained and grew client relationships- Responded to client requests in a timely and accurate manor- Provided trainings for new hires and co-workers

National Harbor, Md

I oversee the Guest Services department at Wyndham Vacation Resort in National Harbor, Maryland

Alexandria, Virginia

I am the Assistant General Manager at Dogtopia. There I am responsible for the day to day operations and to make sure we are following our three main pillars of success: Safety, Cleanliness and Customer Service. I am responsible for overseeing the safety of the staff and the dogs in our care. I oversee the front desk to make sure all the correct dogs are being safely and efficiently returned to their owners. I oversee the open play environments to make sure the dogs are playing in a safe manner and that the staff is being proactive.

Northern Virginia

I started off as the Operations Manager at a 57 room Candlewood Suites. After 3 months I got transferred to be the Operations Manager at an 83 room Comfort Suites. 3 months after that Baywood promoted me to be the Front Office Manager DoubleTree, which had 174 rooms.

Lynchburg, Virginia Area

Developed my leadership skills by doing community service and fundraisers with other members

Worked as secretary at the front deskInteracted with the patrons who are checking in or purchasing memberships

Handled all cashManaged quality customer satisfactionManaged the 5 supervisors and 20 front desk staffMitigated problems of customers and staff

Williston, North Dakota

Worked maintenance, learned about the temporary housing business, learned about the oil industry.

Shadowed various building managers Locked down JMU facilities at nightSet up/tear down for sporting events Assisted anyone who needs something from a locked athletic facility