Matt Baker Email & Phone Number

Houston, Texas, United States

• Created long-term plans and initiatives to accomplish company goals efficiently
• Successfully established ground up ( new construction) build of 200,000 SQft facility
• Developed and implemented strategic plans to improve process efficiency, order, and inventory accuracy throughout warehouse operations
• Responsible for overseeing all warehouse operations of a 200,000 SQFT facility with 100 employees
• Coordinated with other teams to implement strategies and cross-training… Show more
• Coordinated with other teams to implement strategies and cross-training efforts

Houston, Texas, United States

• Responsible for the overall sales and profitability of a big-box home improvement retailer ($70M); leading retail ops including Merchandising, Inventory Management, Training, Recruiting/Hiring, Customer Service.
• Managing a team of 30 direct reports and 175 indirect reports including Sales Specialists, department managers and customer support associates; supporting them with operational direction… Show more Responsible for the.
• Managing a team of 30 direct reports and 175 indirect reports including Sales Specialists, department managers and customer support associates; supporting them with operational direction, pipeline/lead generation.
• Anticipate customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
• Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
• Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.

Houston, Texas, United States

• Overseeing the sales operation of a top-tier in-water and outdoor furniture manufacturer grossing $80M in sales annually; increasing revenue through sustainable business development, establishing targeted client.
• Managing a team of 25 (direct/indirect) reports including 4 Sales Executives; supporting them with operational direction, lead generation, sales training, process… Show more Overseeing the sales operation of a top-tier.
• Managing a team of 25 (direct/indirect) reports including 4 Sales Executives; supporting them with operational direction, lead generation, sales training, process enhancements, and product knowledge training.
• Responsible for managing development of $15M in sales targets for 2021/2022 within the function; analyzing and monitoring details account progress.
• Developing targeted relationships with customers across multi-family and student housing, casinos, resorts, cruise lines and hotels to aid in territory growth.
• Establishing sales KPIs that enable sustainable revenue growth; planning strategic projects, trade show appearances, promotions, special incentives, and programs to secure new business lines.

Birmingham, Alabama, United States

• Leading the Central Alabama region of the nation’s largest furniture chain ($49M) to deliver on financial and organizational results; a member of the Executive Team, working with field operations management, marketing.
• Establishing regional KPIs and objectives, providing direction to a region of 10 stores with the 4-year plan of increasing revenue 20% through strategic initiatives like targeted… Show more Leading the Central Alabama.
• Establishing regional KPIs and objectives, providing direction to a region of 10 stores with the 4-year plan of increasing revenue 20% through strategic initiatives like targeted sales engagement, marketing automation.
• Developing a team of 10 operational leaders and growing the talent pool, creating succession plans, filling key roles and to preparing the future bench of leaders.
• Directing distribution center activities and ensuring accountability for training,safety/security, housekeeping, cost controls, quality, and employee engagementfor operations with +50 employees.
• Successfully oversaw a significant post-pandemic staffing ramp-up which involvedrecruiting +10 positions, partnering with Human Resources to source, interview recruit and hire new team members; providing oversight for.

Houston, Texas Area

• Responsible for the overall sales and profitability of a big-box specialty electronics retailer; leading retail ops including Merchandising, Inventory Management, Training, Recruiting/Hiring, Customer Service, Safety.
• Developing and executing strategy to drive sales revenue, build customer loyalty, improve the customer experience, and implement cost-management tactics that enable long-term business success (increased margins, net.
• Developing and executing strategy to drive sales revenue, build customer loyalty, improve the customer experience, and implement cost-management tactics that enable long-term business success (increased margins, net.
• Directly supervising 22 employees (+115 indirect), a mix of salaried, hourly and commissioned workers; training associates in sales techniques (“SPIN” selling, Consultative/Solution selling), customer service and.
• Full P&L responsibility and successfully exceeded revenue targets beginning 2018 and seen consistent profit increases (from 6-25%) month over month.
• Building productive and diverse teams through careful selection that minimizes turnover potential; identifying the idea candidate profile, hiring better managers, and making a financial and time-bound commitment to.

Madison Heights, Michigan

• Blended Sales, Procurement, and Marketing role designed to encompass sales, inventory accountability, pricing initiatives, sales programming, negotiating contracts and evaluating suppliers for the industry leader in.
• Building and strengthening relationships with +80 manufacturers of specialty aftermarket parts; evaluating market conditions, supplier performance and strategies for inventory stocking and control.
• Negotiating with… Show more Blended Sales, Procurement, and Marketing role designed to encompass sales, inventory accountability, pricing initiatives, sales programming, negotiating contracts and evaluating suppliers.
• Negotiating with potential suppliers to secure lowest cost and most advantageous terms for procurement of specialty parts; recognized for playing a significant role in revenue increases and target market penetration.
• Analyzing current and past sales patterns to anticipate opportunities to negotiate more favorable terms, consumer buying trends, market saturation and competition.
• Partnering with Sales teams to strategically and thoughtfully plan brand penetration actions, new product launch campaigns, merchandizing visuals and trade shows. Show less

Michigan And Ohio

• Overseeing store operations within the Michigan and Ohio markets for a multi-store consumer electronics brand (now closed); accountable for driving sales/profit growth, expense control, promotions, management.
• Successfully led the Michigan market which grossed over $30M in sales; supervising a $6M in inventory, major distribution center, 33 locations and over 120 employees.
• Researched and evaluated territory revenue performance and implemented a… Show more Overseeing store operations within the Michigan and Ohio markets for a multi-store consumer electronics brand (now closed).
• Researched and evaluated territory revenue performance and implemented a “Store-Closing Strategy”, closing 14 stores; resulted in decrease in delivery times, improved customer experience, margin/revenue increases and.
• Managed the build-out and staffing of new retail store locations which generated record-breaking $55K in sales and 26% gross profit on opening day.
• Developed the performance targets and metrics to monitor achievement of KPIs and periodic sales goals; managing the regional budget and P&L and determining thoughtful ways to allocate resources to maximize results.

Pontiac, Michigan

Leveraging previous experiences, provided dynamic leadership to a growing car audio retailer; responsible sales, store operations, merchandising, hiring, training, installation of car audio equipment, inventory management, and customer service. Rose above all expectations, responsible for every aspects of store sales and profitability and increased sales.

Greater Detroit Area

Leading a salesforce of tech-experts and consultants within a consumer/computer electronics retail store with responsibility for 13 locations. Proudly led the country in District Sales for 8 consecutive months and was “Best in Nation” for profits in excess of 200% for a 12-month period. Focused on maximizing sales performance, customer service experience.

Bachelors Of Business Administration, Management And Operations

Associate'S Degree, Business Administration And Management, General