Matthew Nethercote Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

The vendor’s ‘face to the customer’ single point of contact for Managed Services clients and engagements for the Professional Services team for the Customer Experience Management software suite.Responsible for ensuring all delivery aspects of the Managed Services Software as a Service cloud contracts for SLA’s adherence, enabling engagement of the client to vendor teams.Lead customer engagements to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing of customer projects. Manage corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Sydney, Australia

As a Professional Services Consultant I am responsible for the successful completion of all client implementation activities of HP Autonomy’s enterprise software solutions. These implementation project activities include face to face client meetings for requirements analysis and definition, configuration of software, development, pilots or proof of concepts, testing, and go-live support for the client. Depending upon the implementation I can lead project efforts, or work as a member of a larger project team. Implementation and consulting experience in HP Autonomy software:HP TeamSite (web content management)HP IDOL (enterprise search)HP Meridio (electronic document and record management)

Sydney, Australia

As a Professional Services Consultant I am responsible for the successful completion of all client implementation activities of Autonomy Corporation plc enterprise software solutions. These implementation project activities include face to face client meetings for requirements analysis and definition, configuration of software, development, pilots or proof of concepts, testing, and go-live support for the client. Depending upon the implementation I can lead project efforts, or work as a member of a larger project team. Implementation and consulting experience in Autonomy Corporation plc software:Autonomy IDOL (enterprise search)Meridio (electronic document and record management)

Sydney, Australia

As a Senior Support Engineer I was responsible for provision of client and partner post sales support for our Electronic Document and Records Management (EDRM) product, Meridio, to a worldwide customer base.

Sydney, Australia

Working in HP Managed Services, my role was to support and resolve our corporate outsourced clients I.T. hardware and software issues.

Sydney, Australia

Sydney, Australia