Overseeing digital marketing operations - set-up and manage digital operations framework​Resources – identifying, induction training, mapping and management of roles and responsibilities​Service development – identifying, mapping, developing, costing and ensure delivery​Key stakeholder relations​Internal digital marketing efforts – manage platforms, tell Catalyst story using digital platformsGuiding a team of content creators, community managers, digital specialists

Provide strategic oversight guided by an understanding of a client's business objectives, creatingand implementing digital strategies that help achieve their goals.Advise and assist teams and clients in the development of marketing campaigns using digital channels.Analyze and advise clients on their digital platforms to improve improving usability, design, content and conversions.Work closely with the account managers and client marketing functions to provide guidance on how to reach new markets through the use of the digital.Review new digital services relevant for business and keep clients at abreast of digital marketingdevelopments.Chasing and achieving agreed KPI’s.

ICT Channel and co-marketing role• Account lead for Microsoft SA, Cisco SA and Intel SA accounts for a team of 7. • Responsible for finding new avenues for growth, conceptualisation and implementation of market development plans for customers. • Business development – within existing client base and acquisition of new clientele. • Responsible for client interface, revenue from accounts and managing marketing programs to the channel, government, enterprises and end users. • Engaging with customers to evaluate relevant business context and to ensure that delivery is aligned to business objectives.• These include integrated campaigns, digital, lead generation, telemarketing, events and brand awareness campaigns. The key areas of responsibilities are: • Joint Marketing/ Co-marketing • Partner Sales Enablement• Driving lead generation through digital• Support the execution of initiatives with Alliance partners• Brand/Product Awareness campaigns • Includes managing activities into the rest of Africa.• Attending regular vendor product training to understand product offerings and core brand values and messaging for effective marketing communications.• Managing wide range of third parties across Africa, Middle East and Europe.

Digital and Advertising role• Account lead for Nando’s account.• Client Services and strategic agency lead.• Collaborating with all delivery team members to ensure project handover while also maintain oversight and accountability for project execution against strategic imperatives.• Implement best practises to ensure performance targets are continually exceed for customers. • Collaborating with other agencies to ensure delivery of best possible marketing and business solutions for client. • Evaluation of the quality and the appropriateness of the creative work.• Completing and circulating contact & status reports.• Train Account Executives and Interns.• Raising PO’s & CE’s on Chase.

Digital and Social Marketing Role• Responsible for Opel, Chevrolet, Isuzu, DSTV accounts• Accountable the overall client satisfaction, quality of service, and on-time, on-budget completion of the agency’s services. • Defined scope of work, proposed cost solutions and presenting high level strategy and costings across all levels of customer business.• Responsible for working and building relationships with senior members on the client side and report to the most senior account person on the agency side.• Responsible for business growth opportunities and revenue growth.• Achieved an increase in revenue growth by 12% year on year.

IT Channel and co-marketing role• Responsible for Intel and HP Accounts, focusing on channel and consumer marketing.• Responsible for strategy through to execution, managing budget and constantly working with clients to find marketing avenues for different goals.• Reporting to Account Director. Main roles included to attract, develop, maintain, and extend client relationships.• Project management and ensuring that the account team is undertaking necessary actions• Writing proposals and delivering presentations to clients.• Achieving and maintaining a company required profitability levels on all projects. • Projects managed range from IT Channel marketing/communications, channel incentives programs, co-marketing activities, B2B marketing, B2C marketing to social media/online marketing. Position involves a lot of understanding of the client business and industry to help identify ways of growing brand. • Editor of HP’s channel page, responsible for content production.

Planning and executing marketing campaigns for leading IT brands within a team of three creativesJob includes of project management, briefing and management of external agencies to achieve desired goal, website content development and optimization, liaising with clients and channel marketing.

IT Communications and PR role• PR work for IT and consumer clients e.g. Intel, Cisco, Microsoft, Huge Telecoms, Neotel and Nike SA.• Liaising with clients to help achieve the best and positive publicity with the right messaging• Analysing industry trends and competitor activities • Advising clients on the best routes to maintain a positive image in media• monitoring, analysing publicity and compiling reports with recommendations• Assist in organizing and facilitating events• Writing proposals for potential clients

centre agent on a UK projectAssisted UK customers with setting up their broadband internet and landlinesHandled bill queriesFacilitated reconnection and improved access speed of modems via phoneSuggested different packages for customers and sold extra services to improve the whole feel on the internet or phonesDid well on the project and enjoyed it but had to leave because the shifts were not convenient; transportation to where I resided was a problem.

Staff supervision (13 employees)Staff recruitments and conducted prospective employee interviewsLed, motivated and liaised with staff to high productivityDrew up duty roasters, maintained staff databases, staff evaluationOperated as a sales assistant, helping and serving the customersEmployed as a sales assistant and promoted to interim junior manager when the person who held the position was on vacationReason for leaving: position was temporary