Professional in Quality Assurance and Industrial Engineering with over 23 years of expertise across different industries. My background consists of a Bachelor's degree in Industrial Engineering, Minor in Statistics, and multiple ASQ certifications including Six Sigma Green Belt, Quality Auditor, and Quality Engineer.My career began as an Industrial Engineer, evolving into leadership positions such as Quality Control Supervisor at multiple facilities. As an engineer responsibilities focused on production line time studies, increasing first pass yield, increasing PPMH and efficiency by 10% along with establishing production facility Kaizens. As a Quality Control supervisor, my position focused on lean methodologies, vendor interaction, implementing HACCP and SPC programs, along with incoming and in-process quality inspections. I began my time at GAF as Warranty Lab Supervisor, promoted to Warranty Lab Manager, and then Senior Claims Evaluation Specialist. These positions focused on overseeing the claims lab evaluation process, leveraging data to optimize settlements and enhance customer satisfaction. My proficiency in Tableau facilitated the creation of comprehensive reports detailing departmental KPI’s, defect types, and insights into total claim costs and their impact on sales, enabling stakeholders to make informed decisions. Additional responsibilities and skills include: • Collaborating with manufacturing plants for continuous improvement• Assist with internal quality audits • Establishing lab calibration programI also spend time focusing on volunteering for the following:• Vice-President for the 1st Cerebral Palsy Center • Secretary for the NACCA Scholarship committee for the 1st Cerebral Palsy Center • Admission Alumni Volunteer focused on contacting and interacting with prospective students