Matt Osborne Email and Phone Number
Matt Osborne work email
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Matt Osborne personal email
I am an accomplished and dynamic Program Manager with over 25 years of experience leading comprehensive program management initiatives across diverse sectors. My career is marked by a dedication to steering cross-functional teams toward key organizational objectives, enhancing quality, and driving strategic success. With expertise in aligning program efforts with organizational goals, I ensure the proper timing, resourcing, and sequencing of work efforts for optimal outcomes. My ability to conduct thorough analyses and develop innovative solutions to complex challenges has consistently driven program and project success.I am proficient in conducting comprehensive data analysis and synthesizing complex information to inform strategic decision-making. My proven track record of utilizing analytical methodologies to drive improvements in quality management, operational efficiency, and compliance with international standards underscores my expertise. I am adept at developing, maintaining, and analyzing Key Performance Indicators (KPIs) to assess operational health and identify opportunities for process optimization. My keen ability to translate data insights into actionable business strategies has been a cornerstone of my professional journey, enabling me to contribute significantly to the organizations I serve.My ability to cultivate strong relationships with key stakeholders, including customers, vendors, and organizational leaders, has been pivotal in fostering collaboration and achieving program success. As a skilled communicator, I effectively convey program status and strategies to stakeholders at all levels, ensuring transparency and buy-in. My track record in improving operational efficiencies and product quality through the identification, analysis, and optimization of KPIs stands as a testament to my commitment to excellence.I have a strong background in utilizing lean methodologies and Six Sigma principles to drive continual improvement in processes, quality, and customer satisfaction. Holding an MBA with a concentration in Project Management and a B.S. in Resource and Technology Management, I am equipped with prestigious certifications such as PMP, PMI-ACP, CSM, CSPO, and Lean Six Sigma Black Belt. I am experienced in the utilization of software tools including Microsoft Excel, Microsoft Project, Jira, and Tableau, as well as programming languages, including R and SQL, for storing and processing information in relational databases.
Jet Systems Llc
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Program Management Lead, Business Process And Quality ManagementJet Systems Llc Aug 2024 - PresentResponsible for oversight and coordination of multiple projects to ensure alignment to business goals and benefits to each other, including strategy, implementation, and delegation of project resources.
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Program Manager, Quality SystemsJet Systems Llc Mar 2019 - Jun 2024Since March 2019, I've had the privilege of serving as a Program Manager/Analyst at JET Systems. In this role, I've led the identification, analysis, design, development, and implementation of business processes aligned with Quality Management System best practices. My efforts have ensured the delivery of consistent quality products and practices, and I've worked closely with departmental leads to enhance business process efficiency and quality. This collaboration has fostered a culture of continuous improvement across our organization. I've conducted in-depth analysis of operational Key Performance Indicators (KPIs) to drive improvements in cost, quality, and schedule performance across our product portfolio. Providing strategic updates and counsel to the C-Suite on business operational efficiency, quality metrics, and customer satisfaction has been key to ensuring alignment with our organizational objectives. My leadership has led to over 65 project efforts, resulting in our organization achieving ISO9001 and AS9100D Quality Management Systems Standards certifications. I've also spearheaded a quality culture initiative that significantly enhanced the quality of our operations and customer deliverables.
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Program Manager, Policy And Procedure Architecture & ComplianceCisco Mar 2018 - Feb 2019San Jose, Ca, UsBetween March 2018 and February 2019, I was a Program Manager at Cisco Systems in Raleigh, NC, focusing on Policy and Procedure Architecture & Compliance. My responsibilities included overseeing the development and maintenance of organizational policies and processes to ensure compliance with legal, data protection, privacy standards, and ISO certifications. I played a pivotal role in a multinational team effort that secured Francisation Certification for Cisco Canada, establishing a framework for triennial compliance reporting. My work facilitated training sessions and workshops for internal stakeholders, enhancing organizational awareness and fostering a culture of continuous improvement. I conducted Analysis of Alternatives (AoA) to determine process improvement opportunities, significantly reducing customer data security threats through improved data erasure methodologies. -
Health Services Support Program Manager, Services EnablementUs Army Jan 2013 - Oct 2017Arlington, Virginia, UsFrom January 2013 to October 2017, I served as a Health Services Support Program Manager at Womack Army Medical Center in Fort Bragg, NC. My role involved conducting comprehensive staffing reviews across multiple service lines, identifying and facilitating the realignment of positions, and justifying new hires to optimize operational efficiency and service delivery. I spearheaded a lean methodology project that reduced Emergency Room patient provider-to-discharge times by 27%, significantly enhancing patient throughput. My leadership in streamlining referral call center processes and identifying project inefficiencies led to significant improvements in service delivery and operational efficiency. -
Senior Program Manager/Advisor, Regional OperationsUs Army Dec 2010 - Dec 2012Arlington, Virginia, UsDuring my tenure from December 2010 to December 2013 with the Office of the Surgeon General, Europe Regional Command in Heidelberg, Germany, I oversaw comprehensive audits of Army medical facilities across Europe, enhancing operational and service standards. I directed an IT initiative to develop a digital dashboard for C-Suite executives, resulting in a significant reduction in network leakage. My management of the complex, phased relocation of executive headquarters ensured uninterrupted operations within a vital regional healthcare system. I also supported contingency operations in support of NATO Allies, showcasing my ability to analyze and task strategic medical assets efficiently.
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Senior Program Manager/Advisor, Regional OperationsUs Army Dec 2009 - Dec 2010Arlington, Virginia, UsIn Afghanistan, from December 2009 to December 2010, I directed operations to relocate and manage significant assets and personnel across remote sites, ensuring sustained operations and logistics support. I spearheaded the creation and execution of the Afghanistan National Army Flight Medic Training Program, enhancing the capability of Afghan medics in critical care flight missions. My management of the integration of Army Critical Care Flight Nurses into Air Medical Evacuation Crews and the response to environmental emergency events highlighted my leadership and operational expertise in challenging environments.
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Program Manager, Strategic OperationsUs Army Dec 2006 - Dec 2009Arlington, Virginia, UsFrom December 2006 to December 2009, as a Senior Program Manager at the 603rd Aviation Support Headquarters in Savannah, GA, I collaborated with functional managers to orchestrate the strategic relocation of assets and personnel. I led daily coordination meetings to monitor progress and address challenges, implementing rigorous project management protocols. My oversight of a significant building renovation project and the development of comprehensive contingency plans for asset recovery demonstrated my commitment to ensuring strategic resourcing and organizational readiness.
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Operations ManagerUs Army Sep 1997 - Nov 2006Arlington, Virginia, UsServed as an operations manager and advisor to the organizational leadership in positions of progressively increasing duties and responsibilities; oversaw the management of all allocated human and material resources in accordance with prescribed policies and other official guidelines; accountable and responsible for the maintenance of assigned organizational property; responsible for attaining and sustaining high levels of readiness, recruiting, and retention; managed individual and collective training, logistic and administrative readiness of the organization; responsible for the health and welfare, morale, family support, and discipline of all assigned personnel.
Matt Osborne Skills
Matt Osborne Education Details
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Columbia Southern UniversityProject Management -
Troy UniversityProject Management
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GoogleData Analytics
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Syracuse UniversityProject Management
Frequently Asked Questions about Matt Osborne
What company does Matt Osborne work for?
Matt Osborne works for Jet Systems Llc
What is Matt Osborne's role at the current company?
Matt Osborne's current role is Data-Driven Program Manager | Data Sleuth and Revealer of Business Intelligence | PMP, PMI-ACP, CSM, LSSBB.
What is Matt Osborne's email address?
Matt Osborne's email address is l.****@****rmy.com
What schools did Matt Osborne attend?
Matt Osborne attended Columbia Southern University, Troy University, Google, Syracuse University.
What skills is Matt Osborne known for?
Matt Osborne has skills like Leadership, Program Management, Team Building, Project Management, Leadership Development, Team Leadership, Strategic Planning, Operational Planning, Organizational Leadership, Process Improvement, Project Planning, Training.
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