Matthew Ott Email & Phone Number

Detroit, Mi, Us

Detroit, Mi, Us

Birmingham, Mi, Us

Birmingham, Mi, Us

Works closely with internal account teams to gather initial requirements for technical projectsAssists internal Business Analysts in gathering details required for technical requirementsCreates and manage project plansEnsures all stakeholders are aware if dependencies are not met or timing is at riskAssists with testing and QA as requiredManages communications with vendors and partnersAttends & leads client and account calls/meetings as requiredInterfaces with creative team to develop product mockupsDocuments and distributes meeting minutes for all calls/meetingsProvides weekly project status reports account teams.Manages multiple projects simultaneously. Performs QA on client products, projects, and builds.Performs initial troubleshooting

Birmingham, Mi, Us

• Excel Subject Matter Expert – Trained new hires on Excel and acted as main resource on Digital Marketing Consultant team • Created multiple Excel and Google Sheet Documents utilized by both the client, internal teams and management• Analytics Subject Matter Expert – Created and maintained analytics training deck and trained team on use and best practices with proprietary analytics tools. • Contributed to ongoing process refinements • Managed monthly QA process

Birmingham, Mi, Us

• Assist 30-45 dealerships monthly with digital marketing efforts• Build creative assets in Photoshop and Illustrator for placement on dealer websites• Review and analyze analytics data and make recommendations based on best practices• Provide weekly status reports and presentations to clients and management team• Consult with clients on vendor performance • Manage multiple projects simultaneously • Perform monthly QA audits on dealer sites

• • Redesigned company website using Wix o Regularly updated the website’s content • Created and improved SEO strategy utilizing Google Analytics o Analyzed data and trends o Grew monthly return users from 2% to 16% o Brought in over $50,000 in new business • Created and updated company Facebook account o Weekly posts and engaging with followers o Increased organic post reach from 4 to 4000 • Updated and redesigned company logo • Communicated status updates to supervisors and clients

Starting in 2015 I have spent every summer, winter, spring, and holiday break working with Premier Office Installations. I started in the warehouse where I aided in the coordination of shipping and receiving. I was then promoted to installer and builder, which required me to travel to job sites across Michigan, Ohio, and Illinois to assemble, stage, knockdown, and reconfigure, and clean the furniture for clients. In my last few months, I was offered the opportunity to work as a project manager, where I coordinated knockdowns, reconfigures, and new builds with a team of six across two states. • Build and install office furniture • Manage projects • Set and Communicate goals for projects• Communicate status updates to supervisors and clients• Receive deliveries

Over the course of 3 months, I attempted my first real entreprenurial endevor by starting a small exterior house painting company. I setup the busness as an LLC after researching each option for the best liability and tax protections. I then built a website using Weebly, created a logo, business cards and flyers for advertising. In addition to the website, I managed an Instagram account and Facebook page. It was through this experience that I found my passion in advertising. • Small Exterior house painting business • Setup the business as an LLC for best liability protection and favorable tax purposes• Built a website, Facebook, and Instagram page to aid in marketing efforts • Designed logos, flyers and business cards• Sourced customers through cold calling• Conducted interviews with a dozen potential candidateso Coordinated a hiring presentation at Henry Ford College• Handled all bookkeeping, customer acquisition, and business accounts• Created a budget for materials and labor

Chicago, Illinois, Us

My time at McDonald's has been one of my biggest learning experiences. I started working for McDonald's in my sophomore year of high school and left after my sophomore year in college. I worked as a crew member, crew trainer, shift manager and kitchen department manager. As a trainer I learned how to communicate better and how to be a better leader. As a manager, I learned about the importance of excellent written and oral communication, how to delegate tasks, and manage time. My time as a department manager helped me to learn how to manage multiple projects at the same time. I was regularly required to manage shifts, which consisted of communicating goals, running labor and profit reports, maintaining excellent customer relationships, and manage inventory ordering and receiving. Kitchen Department Manager [06/2013-08/2015] Shift Manager, Crew Member, Crew Trainer [10/2009-06/2013]• Serve Safe Certification• Lead a team of up to 20 crew members at a time, in a production setting running 3.5 minute total service times• Improved efficiency in drive thru • Communicated monthly goals, tasks, and progress• Maintained great customer relationships• Performed customer recovery, contact dissatisfied customers to resolve situations personally• Implemented new incentive programs to keep crew moral high and raise productivity levels• Obtained feedback from crew through surveys and one on one stay interviews• Managed labor cost at 24% or less of sales, to increase profitability• Performed inventory ordering and receiving; followed monthly budgets for food, paper, and operating supplies• Tracked department performance monthly and quarterly using scorecards• Performed month-end inventory counts• Assisted General Manager in preparing P&L reports• Maintained a low food over base cost of 3.7% and lower• Tracked expenses using Excel • Attended and coordinated monthly manager meetings• Completed daily food safety routines

Southfield, Michigan, Us

Tire Technician • Changed, rotated, balanced, and fixed wheels and tires• Inflated both tubeless and tube tires• Handled the machinery as well as the customers’ cars with technical acumen and extreme care • Cleaned and maintained the shop as well as the equipment• Assisted mechanics with minor duties, such as oil changes and alignments• Grinded debris off wheel hubs

Bachelor Of Arts - Ba, Advertising

Associate Of Arts - Aa, International Business

Diploma