Matthew Ovington Email & Phone Number

I have over 20 years of experience in design leadership, people management, UX research, product design and change management. I have worked at director level for more than a decade. I have a track record of success in making teams and organisations more customer-centric and outcome orientated.Some of my strengths include: - Turning around underperforming products by helping product teams become more focused on customer outcomes - Providing design leadership in organizations where there traditionally hasn't been much - and improving design maturity throughout the org - Creating a culture where designers and researchers can thrive and reach their full potential - Building diverse, distributed design teams (most recently at Travelport) - Integrating UX design with functions like product management, engineering, and marketing - Leading organizational change by making the UX team the go-to place for great workshop facilitation in the organizationI've worked in B2C (PaddyPower) and B2B (Travelport). I enjoy product and design strategy work the most, but it's not the work you get to do most often. I always try to put myself in the other person's shoes and see things from their perspective. It's what makes me an effective collaborator and facilitator.I've spoken at several conferences and events. I do it to get out of my comfort zone. I seldom do the same talk twice and make sure to keep it real. I think audiences appreciate that as I always get lots of questions and audience engagement. Some talks are listed below:Creating a Design Organisation from the Inside OutVenice, Dubai, and Shanghai - Travelport Live Change is the only constant.IxDA Dublin Elevating design teamsDublin UX Evolving design maturityDublin UXTraining courses I've attended that have helped me in my career include:Facilitation skills training: Making meetings work - 2 Day Course (Meeting Magic)https://meetingmagic.co.uk/Masterclass in Data Visualization - 2 Day Course (Visualizing Data Ltd)https://visualisingdata.comLean UX for Agile Teams - 1 Day Course (Jeff Gothelf)https://jeffgothelf.com/all-courses/UX Strategy Playbook - 2 Day Course (Jared Spool)https://dev.uie.com/Continuous Discovery Habits - Self Paced (Teresa Torres)https://learn.producttalk.org/cdh-master-classUX Intensive (Strategy, Research, Service Design, Interaction Design) - 4 Day Course (Adaptve Path)Not longer availableAdvanced Negotiating Skills (Irish Management Institute)https://www.imi.ie/product/advanced-negotiation-skills/

Listed skills include Usability, User Centered Design, Information Architecture, Personas, and 35 others.