Matthew Cremeans Email & Phone Number

Maintain an Operational Readiness Environment to mimic real world conditions for testingRun iterative software upgrades as part of continuous development operations team supporting a wide range of test teamsCollaborated with cross-functional teams to plan and execute server upgrades, migrations, and deployments with minimal disruption to operationsManaged and maintained a complex network infrastructure consisting of 40 servers, ensuring high availability and optimal performanceCreated documentation including standard operating procedures (SOPs) for system administration tasks, facilitating knowledge sharing within the teamCollaborated with network administrators to ensure seamless integration between servers and network infrastructure components

Orlando, Florida, United States

Bushnell, Florida, United States

Provide support to users, both deskside and remotely, across the continental United States.The administrator of SysAid, GoToConnect PBX, Azure, O365, and Endpoint Manager / Intune.Create and manage user account policy.Identify, research, and provide a cost estimate for areas of improvement.Maintain dial plans for 8 dealerships.Manage on-premises Active Directory with Hybrid Azure AD.Project manager for Azure PTA and SSO implementation, Transition to Endpoint Manager, GoToConnect deployment.Create and maintain user accounts.

United States

Provide support to users both deskside and remotely.L1 - L2 Network support and troubleshooting.Identify, research, and provide resolutions to emergent issues.Mentor and train employees as necessary.Install specialty software per user request.Install and troubleshoot network printers. Image computers and maintain the inventory of active units.

United States

Manage multiple VLANs to accommodate different program needs.Keep end of life equipment isolated to balance network security and production needs.Remediate devices were possible and work with engineers on replacing end of life equipment.Maintain a database of devices to ensure the chain of custody.

Ocala, Florida Area

Manufacture and test of complex electronic defense equipment. Repair of surface mount board components. Meet aggressive production goals with a focus on a 100% success rate of products used in the field.

Lecanto, Fl

Troubleshooting and repair of Desktops, laptops, and workstations.Removal of viruses/malware and configuration of antivirus software.Provide day-to-day supervision and scheduling of technical staff.Diagnostics and repair of networking equipment and cabling.

Ocala, Fl

Modeled exceptional customer service skills and ensured accurate policy information at all times. Contributed ideas and offered constructive feedback at weekly training meetings. Evaluated the accuracy and quality of data entered into the agency management system. Calculated quotes and educated clients on insurance options.

Cyrstal River. Fl

Lead a team of 15 employees in the nightly operation of a distribution center.Coded on average 900 invoices each night to build manifests and routes. Managed schedule and loading order based on priority and customer needs.

Ocala, Fl

Adjusted alignment of drills, cutters, dies, guides, and holding devices. Assisted machine operators with finished pieces. Fabricated large and small parts per drawing and assembled parts as required. Ensured that all health and safety guidelines were followed. Specified system components and directed product modifications to ensure conformance with engineering design and performance specifications. Developed and tested models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.

Information Technology Security And Administration Program

Airframe Mechanics And Aircraft Maintenance Technology/Technician