Spearheaded the video editing process for a documentary on subway surfing in collaboration with the director.Filmed interviews and footage for various reporting projects, including one with Pete Buttigieg.Produced on and off camera “explainer videos”, breaking down news stories into a digestible format.Filed 5-7 written stories a week covering breaking news and reported stories for social channels.

Solve problems for customers that reach by phone, email, or live chat.Encourage customers to purchase by describing product in an out of store setting.Attained mastery over a diverse set of programs in the Microsoft Suite to document case information.

Advised guests in an authentic and detailed way on product in order to encourage them in their purchases.

Lead inventory receiving shifts in order to ensure accurate inventory processes during peak holiday season, as well as coordinating with front of house employees and upper management in order to ensure seamless product flow so the needs of the business could be met.