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Matthew Phillips Email & Phone Number
Director of AI Strategy | Generative AI
at
Asurion
1 work email found
@asurion.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Director of AI Strategy | Generative AI
Location
Franklin, Tennessee, United States
Company size
Who is Matthew Phillips? Overview
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Quick answer
Matthew Phillips is listed as Director of AI Strategy | Generative AI at Asurion, a company with 16426 employees, based in Franklin, Tennessee, United States. AeroLeads shows a work email signal at asurion.com and a matched LinkedIn profile for Matthew Phillips.
Matthew Phillips previously worked as AI Strategy Leader | Generative AI at Asurion and Director AI/ML Products at Asurion. Matthew Phillips holds Nano Degree Ai Product Manager from Udacity.
Company email context
Email format at Asurion
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{first}.{last}@asurion.com
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Profile bio
About Matthew Phillips
As the AI Strategy Leader for Generative AI at Asurion, I focus on accelerating the capabilities and impact of AI for the company and its customers. I have more than 15 years of experience in subscription, software deployment, and device testing, and more than 10 years of experience in product management and development.My passion is creating inspired teams that are empowered to reach their full potential and deliver innovative solutions. I have led and grown a team of product managers, engineers, and data scientists to pilot, test, and scale AI/ML solutions for the call center space, improving customer experience and efficiency. I have also leveraged my marketing, product, and data skills to launch new products and services, generate business insights, and support top clients. I have a Nano Degree in AI Product Management and several certifications in data storytelling, habit-forming products, and bystander training.
Listed skills include Product Management, Marketing Strategy, Mobile Devices, Competitive Analysis, and 26 others.
Current workplace
Matthew Phillips's current company
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Asurion
12 roles
Matthew Phillips work experience
A career timeline built from the work history available for this profile.
Ai Strategy Leader | Generative Ai
CurrentLeading GenAI Research, Strategy and Enabled Asurion's access and understanding, evaluating Large Language Models (LLM) by securing relationships with Azure OpenAI, AWS Bedrock, Google Vertex.Spearhead evaluations of LLM pricing, access, and cross functional leader for Data Science.Collaborated with Data Scientists and ML Engineers to launch Asurion’s.
Feb 2023 - Present
Director Ai/Ml Products
Leading a team of Product Managers, Engineers, and Data Scientists to pilot, test and scale AI/ML solutions. Focused on developing ML Solutions for Experts in the call center space to improve customer experience.
Sep 2019 - Apr 2023
Senior Manager Product Analytics
Leading product analytics team which develops AI and Data driven business decisions, enabling new solutions, growing new revenue streams, unlocking valuable features and experiences for customers.
Oct 2017 - Sep 2019
Senior Product Manager-Client Solutions
Client solutions services lead for a major North American client. Responsible for customer experience and service KPIs including discovery, on-boarding, service utilization, and integration with wireless partners.
Jul 2015 - Oct 2017
Sr. Manager, Client Marketing
Marketing StrategyPlan, develop, implement and measure strategic campaigns. Develop sales support/promotional materials for existing or new product launches, creating brand messaging, developing strategies for market positioning, channel development and customer segmentation.
Jun 2015 - Jul 2015
Manager, Client Marketing
Marketing StrategyPlan, develop, implement and measure strategic campaigns. Develop sales support/promotional materials for existing or new product launches, creating brand messaging, developing strategies for market positioning, channel development and customer segmentation.
Sep 2012 - Jun 2015
Interactive Strategist
Centresource
Clients come to us looking for help to achieve their online goals. My role is to coordinate our agency resources of designers and developers to complete these interactive projects. My background as a mobile marketer and project manager allow me to think strategically and creatively while managing the scope of projects to meet assigned budget and timeline.
Jan 2011 - Sep 2012
Product Management - Data Services
-Translating wireless market data needs into product requirements-Business case development revenue/EBITDA and pricing-Monitoring services product life cycles to determine variations and enhancements-Developing product training materials -Develop data services launch strategy and implementation
Aug 2008 - Jan 2011
Sr. Marketing Manager
-Advertising and customer facing marketing materials for iWireless.-$7 million advertising budget for Cincinnati Bell wireless and iWireless.-Direct communications for iWireless-Marketing Manager for zstreettv.com, a Cincinnati based video site.
Nov 2007 - Oct 2008
Marketing Manager
-Responsible for over $7 million wireless advertising budget-Develop strategy for the prepaid wireless marketing plan -Efficiently managed and scripted all base communications and consumer facing marketing-Effectively maintained / managed content and info on iWireless website-Owner of all standard and premium shortcodes binds, working with media and.
Jun 2006 - Nov 2007
Wireless Marketing Coordinator
-Responsible for Wireless competitor tracking and overview-Supported merchandising, collateral, and retail management for wireless -Attained 20% response rates for wireless monthly churn mailings resulting in significantly lower churn over control group-Set strategy for marketing promotions for various events and sponsorships
Jan 2005 - Jun 2006
Team & coworkers
Colleagues at Asurion
Other employees you can reach at asurion.com. View company contacts for 16426 employees →
KF
Khong Farn Jun
Colleague at Asurion
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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JC
Jennifer Crum
Colleague at Asurion
Hendersonville, Tennessee, United States, United States
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TH
Tamician Hunt
Colleague at Asurion
Philadelphia, Mississippi, United States, United States
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LP
Louise Praylor
Colleague at Asurion
Greater Houston, United States
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PP
Paula Pinto
Colleague at Asurion
Bogota, D.C., Capital District, Colombia, Colombia
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DJ
David Jean
Colleague at Asurion
Greater Orlando, United States
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RD
Rogerio Dana
Colleague at Asurion
Tlalnepantla De Baz, México, Mexico, Mexico
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LD
Linda Duker
Colleague at Asurion
Litchfield Park, Arizona, United States, United States
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LT
L'Tia Thomas
Colleague at Asurion
Houston, Texas, United States, United States
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MG
Manuel Genmari Guinto
Colleague at Asurion
Metro Manila, National Capital Region, Philippines, Philippines
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Khong Farn Jun
Colleague at Asurion
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
JC
Jennifer Crum
Colleague at Asurion
Hendersonville, Tennessee, United States, United States
View →
TH
Tamician Hunt
Colleague at Asurion
Philadelphia, Mississippi, United States, United States
View →
LP
Louise Praylor
Colleague at Asurion
Greater Houston, United States
View →
PP
Paula Pinto
Colleague at Asurion
Bogota, D.C., Capital District, Colombia, Colombia
View →
DJ
David Jean
Colleague at Asurion
Greater Orlando, United States
View →
RD
Rogerio Dana
Colleague at Asurion
Tlalnepantla De Baz, México, Mexico, Mexico
View →
LD
Linda Duker
Colleague at Asurion
Litchfield Park, Arizona, United States, United States
View →
LT
L'Tia Thomas
Colleague at Asurion
Houston, Texas, United States, United States
View →
MG
Manuel Genmari Guinto
Colleague at Asurion
Metro Manila, National Capital Region, Philippines, Philippines
View →
3 education records
Matthew Phillips education
Nano Degree Ai Product Manager
Udacity
Ba, Marketing
Northern Kentucky University
Bachelor'S Degree, Marketing
Northern Kentucky University
FAQ
Frequently asked questions about Matthew Phillips
Quick answers generated from the profile data available on this page.
What company does Matthew Phillips work for?
Matthew Phillips works for Asurion.
What is Matthew Phillips's role at Asurion?
Matthew Phillips is listed as Director of AI Strategy | Generative AI at Asurion.
What is Matthew Phillips's email address?
AeroLeads has found 1 work email signal at @asurion.com for Matthew Phillips at Asurion.
Where is Matthew Phillips based?
Matthew Phillips is based in Franklin, Tennessee, United States while working with Asurion.
What companies has Matthew Phillips worked for?
Matthew Phillips has worked for Asurion, Centresource, and Cincinnati Bell.
Who are Matthew Phillips's colleagues at Asurion?
Matthew Phillips's colleagues at Asurion include Khong Farn Jun, Jennifer Crum, Tamician Hunt, Louise Praylor, and Paula Pinto.
How can I contact Matthew Phillips?
You can use AeroLeads to view verified contact signals for Matthew Phillips at Asurion, including work email, phone, and LinkedIn data when available.
What schools did Matthew Phillips attend?
Matthew Phillips holds Nano Degree Ai Product Manager from Udacity.
What skills is Matthew Phillips known for?
Matthew Phillips is listed with skills including Product Management, Marketing Strategy, Mobile Devices, Competitive Analysis, Advertising, Crm, Strategic Planning, and Marketing.
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