Matthew Philson Email & Phone Number

London, England, United Kingdom

Redefining the way legal professionals work

Chicago, IL

• Established, managed, and developed a brand new team of analysts to create reporting, analyze company performance, and identify savings opportunities
• Oversaw, lead, and performed work that produced over $8M in recoupments, $28M in cost prevention, and $64M/year in estimated ongoing future savings
• Proactively implemented standard practices to improve the team’s productivity, and devised process improvements that resulted in hundreds of hours in time savings
• Introduced data driven insights into the high impact hospital contract negotiations process
• Developed the product roadmap to revamp the data infrastructure for the complex retail market segment

Greater Chicago Area

• Managed a team of data analysts. Maintained workloads and time off, assigned projects and reviewed results, and coordinated team communications and knowledge-sharing sessions. Scheduled recurring meetings with each.
• Owned a suite of customer-facing processes that populated over 40 million offers across over 9 million accounts on a weekly basis, managing additions and updates while also troubleshooting issues
• Proactively identified, prioritized, and implemented numerous process improvements across multiple areas, including those that led to becoming a standard for the department
• After identifying a critical gap outside my scope in a customer-facing process, took on the business lead role to determine intent and guide all impacted teams through issue containment, resolution, and validation..

Richmond, Virginia Area

• Maintained existing and developed new processes that monitored the fulfillment of various Collections offers on a daily basis
• Independently developed and analyzed solutions to overcome limitations in available data and processes
• Personally requested to serve as a mentor for multiple associates after only a short tenure
• Lead efforts on an undocumented process to coordinate associates up to five levels my senior to develop requirements, gather preliminary data, validate adherence to regulatory requirements, and create and review.

Ann Arbor, Michigan

• Programmed a ship building simulation with an innovative model that reduced completion times and variability
• Tested and adjusted a dynamic assignment algorithm to optimize job routing to cross-trained agents within a manufacturing environment
• Created a program that increased the efficiency of an IT service center system using real-world data

Ann Arbor, Michigan

• Supervised a cafeteria and retail store serving a campus dormitory
• Organized employees and kept track of inventory and expenses

Ann Arbor, Michigan

• Helped run and monitor a research study involving the effects of communication through different mediums within an organization or business
• Investigated and analyzed how well different demographics perform when working in various real-world situations