Matthew Prickett Email & Phone Number

The Woodlands, Texas, United States

The Woodlands, Texas, United States

United States

The Woodlands, Tx

While serving as Supply Chain Performance Specialist:I train worldwide supply chain front and back end users on extensive customer feedback systems. My daily responsibilities include overseeing several operations for a major provider of aromatics, alpha olefins, styrenics, specialty chemicals, plastic pipes, and polymer resins, among other things. I manage numerous olefins/polyolefins top-producers tasks. I analyze the business implications of non-conforming production by compiling a quality summary and delivering it to upper management. I monitor and operate systems for gathering feedback from customers. I conduct root cause analyses and execute effective strategies.Below are some of my key accomplishments:• Achieved 70% supply chain formal response closure rate within 30 days.• Ensured global supply chain operational excellence and maintained strong customer relationships.• Performed and completed over 75% risk analysis and customer surveys against a target of 70% in 30 days.

The Woodlands, Tx

While acting as Logistics Account Coordinator:I made sure that rail cars were replaced with long-haul deliveries so that customers would be completely satisfied. I created and implemented successful strategies for distributing outdated inventories. I minimized APO and Railtrac gaps. I built and nurtured long-term relationships with terminal managers and carriers. I executed the "give" mode to capitalize on contacts.Following are some of my key achievements:• Retained million-dollar customers by streamlining various operations.• Coordinated with IT and production schedulers to manage overstocked inventory and move ~£5MM stranded material.

The Woodlands, Texas

While working as Customer Account Coordinator:I enhanced the client experience and outcomes by improving customer service methods. I evaluated employee performance and gave them feedback on it. I started the procedures for redistribution after the delivery was denied. I was the primary point of contact for customers and the sales organization during the problem-solving process. I utilized SAP to enter and track customer orders. I worked closely with the transportation team to prepare the silo pump-out of contaminated material. I collaborated with customers and logistical divisions to facilitate the redelivery of appropriate materials.Some of my key highlights under this job title:• Ensured resolution of product transportation issues within time constraints.• Saved ~$5K for the key client by developing and implementing a strategic approach.• Increased knowledge and skillset of staff members while delivering effective training.• Secured thousands of dollars through negotiation with customers to accept materials and reduce return shipping costs.

San Antonio, Texas Area

While serving as Supply Chain Shipping Director:I oversaw the transportation of diesel performance product components. I assisted the movement of materials between various sites. I played a key role in increasing sales and gaining profit. I cooperated with the leadership team to verify performance trends through statistical data and reports assessment. I identified improvement areas, tracked improvements impact on supply chain operations, and assessed a slew of quotas.Below are my few accomplishments:• Accelerated sales volume and prevented 85% understocked inventory by executing an inventory alert system. • Increased brand awareness while modifying marketing campaigns through e-commerce and storefront.