Matthew Yarbrough Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

Oakland, Pennsylvania, United States

Greater Pittsburgh Area

Pittsburgh, Pennsylvania

Giving business owners and franchisees the tools necessary to focus on their bottom line. ADP offers a single solution for Payroll, HR and Benefits, and even insurance services. From hire to retire, ADP helps you effectively manage your greatest resource: your people.

Pittsburgh, Pennsylvania

Oversee operations for all food and beverage outlets in the historic Omni William Penn Hotel, including The Terrace Room Restaurant, Palm Court Bar, Tap Room Pub, and Speakeasy Lounge. Ensure proper training of all outlets associates in Omni brand standards, and field all guest complaints and concerns. Work with current and prospective clients on creating special events and oversee execution of operations. Responsible for managing the department in the absence of the Outlets Director.

Greater Pittsburgh Area

Oversee and lead front desk operation and ensure Omni quality standards during the check in and checkout processes, assisting guests with any and every need, and providing a warm, welcoming atmosphere. Ensure proper training of all front desk agents, with a focus on growth and development. Field all guest concerns, and act out creative solutions with the goal being to always exceed guest expectations. Act as an ambassador for the Omni brand, by enthusiastically promoting its Select Guest loyalty program.

Dublin, Ohio

Responsible for all food and beverage outlets at the Embassy Suites Dublin, including the hotel bar, restaurant, room service, and complimentary evening reception. Complete all liquor ordering and inventory, scheduling of employees, and maintaining Hilton brand standards of quality. Also assist in operations with banquet and catering events.

Dublin, Ohio

Oversee operation of the hotel bar, restaurant, and room service, including Embassy Suite's signature made to order breakfast and complimentary evening reception. Guide and train all restaurant employees in proper service and hospitality, while maintaining all Hilton brand standards of quality.

Dublin, Ohio

Responsible for assisting guests with arrival and departure, accepting all incoming phone calls, relaying relevant information to other departments, and creating a warm, welcoming atmosphere. Also, as president of CARE Committee, I worked toward building stronger interdepartmental communication, and promoting opportunities for community service.