Matthew Daniels Email & Phone Number

West Seneca, New York, United States

Lackawanna, New York, United States

I use my extensive business experience in conjunction with my experience working with individuals with disabilities to help people gain employment, education, life skills and more.

Lackawanna, Ny

I help individuals with challenges prepare for, obtain and maintain employment, and anything else I can help with.

Orlando, Florida Area

Hamburg, Ny

Led the largest department in store including 25-30 cashiers and lot associatesResponsible for performance and development including recognition, customer service and accuracy metrics, training, observations, development plans and biannual reviewsAdditional roles included safety captain, credit captain, clearance sku review and coordinating military discount pilot program

Orlando, Florida Area

Answered calls delivering exceptional customer service, selling various tickets and building vacation packages.

Orlando, Florida Area

Promoted to the first available management opportunity after less than 60 days as a management trainee. Turned one of the worst performing stores into one of the highest before leaving to pursue other opportunities.

Las Vegas, Nevada Area

• Led and maintained a district of 12 separate convenience stores with Shell Gas stations and gaming machines• Managed all aspects of individual store function including employee issues, discipline, product changes, staffing, payroll, location maintenance, daily fuel variances, budget and profit margins• Supported the strongest leaders in the district while coaching and developing the rest.• Contributed at the corporate level including budget, salaried staff changes, policy and vendor review and evaluations• Met with CEO and executive team bi-weekly regarding department updates and progress reports• Interviewed, negotiated and selected outside vendors for a variety of needs including parking lot maintenance, plumbing, major equipment repair or replacement, professional cleaning, roof repair and hazardous waste removal• 98% success rate in defense of company during Unemployment Compensation claims

Las Vegas, Nevada Area

• Operated retail for world-renowned Mandalay Bay Events Center • Coordinated with performer vendors and contract laborers for event retail • Managed opening and closing of three seasonal stores including the $2 million yearly revenue swimming pool store• Interviewed and hired staff including job fair recruitment• Planned and coordinated events and promotions for the only Nike Golf store in the U.S.• Supervised 40+ employees daily in 8 different stores maintaining schedules, payroll and discipline • Conducted bi-annual inventories including mapping, staging and processing

• Managed retail operations throughout Epcot including a “big box” location at MouseGear, and a varied group of internationally themed shops in World Showcases East and West. • Revamped and streamlined the Epcot Glow operation including product changes, inventory management, staffing and scheduling adjustments, management and Cast responsibilities. This resulted in a 40% increase in revenue over budget.• Coordinated internal development, discipline, product knowledge, training and special events for several retail departments, including: • Consistently exceeded financial and inventory/product management objectives• Monitored, audited and processed daily cash drawers and deposits• Worked closely with park operations leadership for crowd control, medical emergencies and event management• Served as a leader, coach and mentor to a diverse staff of 25+ rotating international Cast Members in various roles• Enhanced the operation with additional programs such as Diversity, College Program (Interns), pin trading, and environmental awareness