Matthew Darius, Mba Email & Phone Number

Atlanta, GA, US

Atlanta, GA, US

• I direct all aspects of SEDC's activities. This includes overseeing the activities of various committees to ensure each of the association's objectives are met. I lead event planning, communications, fundraising.
• During my first year, I introduced a new customer experience policy that significantly improved scores on customer satisfaction surveys.
• I seamlessly absorbed the responsibilities of Administrative Staff following a staff reduction while simultaneously maintaining high standards for response times, programming quality, and service for members.
• I orchestrated the association’s successful transition to a state-of-the-art web-based content management system. This platform allowed us to streamline processes and reduce the number of outstanding invoices.
• Based on my thorough understanding of the needs of our customers and partners, I oversaw a highly effective transformation from an individual-based to an organization-based membership structure.
• At the outset of the Covid-19 pandemic, I streamlined the organization’s conversion to virtual offices without disrupting service and reducing the quality that our members experienced. I also pivoted two virtual.

I administer the PCED re-certification program, CDI testing, bookkeeping, budgeting, digital assets, and sales.

• I headed the association's state certification program, which offered continuing education to certified public accountants. I developed, implemented, and directed an enterprise-wide professional development program. I.
• I facilitated 150+ events that attracted up to 600 attendees each.
• I leveraged social media channels and an online content library to extend the association's digital reach.
• I controlled an annual workshop series with in-person events concurrently across five cities.

As lead staffer for a continuing education program and School Business Management Institute certification program, I collaborated with internal and external stakeholders to ensure the association's professional development offerings aligned with state and federal requirements for continuing education programs. I co-chaired a committee that aggregated.

Providence, Rhode Island, US

Delivered services to individual consumers, including savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards in one of the largest retail banks in the country.

Basking Ridge, NJ, US

Generated revenue by promoting, selling, and up-selling Verizon’s suite of products and services. Thrived in a high-volume retail environment, balancing various concurrent tasks. Performed weekly, monthly, and annual inventory audits—executed additional functions, including service, merchandising, and inventory planning.

New York, NY, US

Maintained customer service excellence while managing a full workload at RIT.

Master Of Business Administration (M.B.A.), Management & Leadership

Bachelor Of Science (B.S.), Economics & Business