LATAM countries I specialise in- Argentina, Brazil, Peru, Colombia, Bolivia, Chile, Uruguay, Ecuador, Mexico, Costa RicaEurope countries I specialise in - Italy, Spain, Portugal, Turkey, Greece, Malta, Croatia, Montenegro, Switzerland

Senior member of the Social & Strategy team working exclusively on the SikSilk social account managing two direct reports

Senior member of the social team at dentsu X managing two direct reportsKey work includes;Social Media Community Management, Positive Engagement & Campaigns - LidlSocial Media Community Management/Moderation - Mind Charity & United AirlinesSocial Media Audit - Shop Direct (Very & Littlewoods) & William Grant & Sons (Whisky & Gin brands)Social Media Community Management Strategy - SwarovskiSocial Media Community Management Strategy - Foot LockerSocial Media Community Management - Co-Op

Social Media Manager working in the award-winning communications team for one of the CAA’s flagship accounts – Panasonic Jaguar Racing in Formula E.

Global Social Media Manager at Spark44 working on the Jaguar global account.

I supported the Global Social Media Manager implement the newly formed Global Social Media Strategy in the consumer facing UK market.I managed the day-to-day running of Travelex's main social media accounts on Facebook, Twitter, G+, Instagram, Pinterest and LinkedIn.I established strong relationships with all internal teams (Digital, PR & Marketing) responsible for delivering activity, ensuring a collaborative approach across owned channels. I proactively identify opportunities to take the brand into real-time conversations.Engaged directly, and develop long-term relationships, with Travelex's online audience and convert them into brand advocates and campaign supporters. I also proactively engage with social media influencers within the travel space and the fin tech industry.I supported the creation of a weekly content plans and monthly editorial calendars and coordinate with large themed campaigns across social media channels.I developed and created weekly, monthly and campaign analytics reports, collating data and present regular analysis of campaigns and trends and present these learning's to the wider business.Started up our #TopBlogger campaign and a database containing 140+ bloggers of whom we work with regularly on campaigns, competitions, Instagram takeovers as well using them as a soundboard for feedback on content, campaigns and products. (See video below)I created Travelex branded assets used for social media posts using Adobe Photoshop.Work closely with our Social Customer Service team to ensure are customer receive fast, efficient and helpful service.Support the Global Content Manager with the creation of content within the Travelex Hub and promoting these on our social media channels.

My responsibilities was to support the Marketing Manager with a range of marketing activities across the marketing mix.I played a leading role in the social media efforts of all four Staffgroup brands. I managed the administrative side of our communities on LinkedIn as well as regularly publishing content on Staffgroup's various social network pages (including Facebook, Twitter and Google+). Over the course of two years, I increased the company's following across all platforms by 12,000.I created and distributed industry specific newsletters (Dotmailer) for both Earthstaff and Eurostaff on a monthly basis which is in line with our engagement strategy.I contributed to the development of three brand new websites; Staffgroup, Earthstaff & Eurostaff which I consider to be the best in the industry. Since the launch of the new websites, visitors went up by 50% averaging around 16,000 visitors a month.I was responsible for writing and posting a large amount of the company's PR. I maintained key relationships with contacts at industry press publications to ensure our PR was printed in magazine and posted on websites which provided great expsoure for Staffgroup.I proactively assisted the four Staffgroup brands with their business development by creating, amending and distributing client presentations and pitches which brought in a significant amount of business for the company.I lead a 'Blogging Program' for both Eurostaff and Earthstaff writing articles surrounding a different topic, industry or issue each month and then publishing them across a number of mediums. I also liaise with digital and public relations agencies to generate ideas, arrange interviews and promote results with regards to new and ongoing campaigns.Took ownership of the internal communication within Staffgroup. This include internal email communication, collateral around our offices and working with the Leadership team to promote ongoing incentives, successes and monthly newsletters.