Oxley manufacture electronic and optical systems and components for aerospace and military equipment, accredited to ISO 9001 and AS9100 certification. The company operates in the global marketplace with an annual turnover in excess of £13million, employing around 200 staff in UK.Generation of quotations in response to customer RFQ/RFP in conjunction with contracts/bids manager and business development managers, where appropriate. Co-ordinate timely responses to all customer enquiries, including timely resolution of Customer Complaints and issues. Liaise with Production Departments to monitor order acknowledgements and progress against open orders, and liaise with customers regarding progress on open order books and customer returns.

The Pinfold is an independent local magazine delivered to 5000 homes in and around the Furness area and distributed to more than 1000 online readers.My role is to write engaging technology articles that are accessible to all sections of the readership.

In this role I operated in a field sales and account management capacity. Chubb Fire is the largest supplier of fire safety solutions in the world and are owned by the UTC Group. I was responsible for generating sales within the Cumbria and Lancashire area and ensuring that existing clients were kept fully up to date with any legislation that may change in regards to fire safety laws. My product porfolio encompassed all areas of fire safety, from extinguishers to mandatory risk assessments, to servicing contracts on their existing on site equipment and fire training courses to ensure the safety of their staff. I underwent extensive training to ensure that the advice I gave to clients was 100% accurate and complied fully with all relevant fire safety laws.

Operating in both a telesales and field sales capacity, I work for a localised division of the larger CN Group, my job is to maintain and develop our business relationship with clients in the Cumbria and Lancashire area, while also canvassing and giving presentations in order to entice new advertisers to our range of products. While Furness Newspapers have in the past focussed purely on print in the form of two local newspapers, The Northwest Evening Mail and the Advertiser, since I have joined I have actively ensured that the team places more emphasis on new media, such as the Evening Mail website (www.nwemail.co.uk) while making sure that we do not lose focus on our core product.

Responsible for achievement of ever changing sales targets while maintaining a high degree of customer excellence. Responsible for developing product knowledge in members of the team while training new staff in the sales process. While working in the Barrow store I was acting manager for approximately 9 months in the absence of a full time manager. Transferred to Keighley to assist in the opening of a new store as the company needed driven and experienced staff to help drive sales in a new market area. Transferred to flagship store in Leeds at request of Area Director having consistently achieved top sales in the area.

A member of Bowater Home Improvements LTD, Europe's No.1 replacement window company and, according to The Financial Times, 'the leading integrated PVC-U windows and doors business in the UK'. I progressed from part time to Team Leader due to level of sales and responsible for 4 members of staff.