Experienced Salesforce Business Analyst with a strong background in Salesforce Administration and development. Adept at translating business needs into technical solutions by gathering, analyzing, and defining functional requirements. Proven track record in managing Salesforce configurations, data management, and process automation. Skilled in conducting stakeholder interviews, producing detailed documentation, and collaborating with cross-functional teams to ensure efficient implementation of Salesforce solutions. Proficient in leveraging Salesforce tools to optimize business processes, improve user experience, and drive operational efficiencies. Passionate about utilizing Salesforce best practices to deliver high-quality solutions that meet both business and technical requirements.
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Inventory AnalystQualcastNashville, Tn, Us
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Docusign Developer And Salesforce AdministratorValvoline Global Operations Mar 2023 - May 2024Spearheaded the development and optimization of automated workflows in Spring CM and Salesforce.Designed and executed automated scripts, utilizing Apex code and JavaScript.Conducted comprehensive analysis of automation test results, identifying key defects and areas for improvement, which led to an increase in software quality.Provided expert support and troubleshooting for automated workflows ensuring seamless execution between the Spring CM and Salesforce environments. Collaborated with cross-functional teams in Agile 2-week sprint cycles, managing tasks via Jira. Actively contributed to code review sessions and mentored junior QA team members, fostering an environment of continuous learning and improvement. -
Salesforce Administrator & Business AnalystAccenture Aug 2021 - May 2024Nashville, Tennessee, United StatesDirectly aided clients in managing their customer data on the Salesforce platform. Developed and maintained dashboards to provide actionable insights, enabling stakeholders to monitor key performance indicators and make data-driven decisions. Worked as liaison between the sales team and technical teams to ensure mutual understanding of needs and requirements.Led meetings between different teams to gather and understand business requirements, assisting in the understanding of business processes and estimation of time requirements.Leveraged Data Loader to extract and transform data into usable reports to drive business efficiency. -
Quality Assurance EngineerCapri Holdings Limited May 2022 - Dec 2022Developed and implemented robust test strategies for Salesforce platform automation, utilizing Selenium and Jira to manage test cases and track defects.Executed end-to-end test cases, ensuring software releases met high standards of quality and functionality.Wrote and executed test scripts to achieve 100% coverage across the platform. -
Full-Stack DeveloperVanderbilt University Medical Center Jun 2016 - Aug 2016Nashville, Tennessee, United StatesI worked with Vanderbilt University's Deparment of Biomedical Infomatics, doing full-stack development on a web-based application that their hospital would use to gather and store information from past patients.
Matthew Jones Education Details
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Computer Software Engineering -
Computer Engineering
Frequently Asked Questions about Matthew Jones
What company does Matthew Jones work for?
Matthew Jones works for Qualcast
What is Matthew Jones's role at the current company?
Matthew Jones's current role is Inventory Analyst.
What schools did Matthew Jones attend?
Matthew Jones attended Flatiron School, The University Of Memphis.
Who are Matthew Jones's colleagues?
Matthew Jones's colleagues are Carrie Baine, Daniel Wiseman, Peggy Gjeci.
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Matthew Jones
Greater Chicago Area6gopuff.com, gmail.com, hotmail.com, uber.com, uber.com, deloitte.co.uk -
Matthew Jones
Stoneham, Ma -
Matthew Jones
Boise, Id2boisestate.edu, kount.com -
Matthew Jones
Senior Management Consulting Executive - Customer Sales And ServiceDenver Metropolitan Area -
4gmail.com, mitre.org, mitre.org, mitre.org
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