Matthew R. Email & Phone Number

Dublin, Oh, Us

Aventura, Florida, Us

Westerville, Ohio, Us

Columbus, Ohio, Us

Columbus, Ohio, Us

New Albany, Ohio, Us

Managed Active Directory accounts, VPN accounts, SQL server databases and NAS accessRemote and local support for over 150 users. Programed and managed software and hardware that supported the operations and key environmentsTraveled to Remote locations for support, and equipment upgrade Key Achievements:  Assisted on Expanding the company’s WAN infrastructure accommodating the company’s rapid growth.Migrated server systems from Canadian location to U.S. without affecting operations during business hoursSingle handled managed, serviced and maintained the network operations for 4 different locations across North America for over 1 and half year as the only Network expert in the company

Arlington, Virginia, Us

 Managed network, installing, repairing and replacing necessary equipment for minimal to no down time on the military base network. Worked on the team installing, maintaining and upgrading user systems on a daily basis Controlled and modified Active Directory users on Windows 2008 R2 servers for Windows accounts.Key Achievements: Less than 1% downtime on 24 hour operations on network systems during every year. Developed and managed projects to install network systems on new buildings. Team leader for multiple projects that required 10+ individuals with different areas of experience

Arlington, Virginia, Us

 Worked as a System administrator for military unit with 375 computer users in help desk environment with a fast paced environment with minimal supervision while maintaining required military values Provided support to satellite locations remotely to update and solve hardware and software issues Implemented tracking systems to maintain communications equipment loss to a minimum. Developed a web portal for military personnel to share and access non-classified information.  Fostered positive relationships and provided exceptional client service to achieve service level goals. Controlled, managed and sustained system operations while in a war environment for a satellite location with over 40 users as the only network and systems administrator Consulted with customer on technology related issues to maximize their production infrastructure.Key Achievements: Managed and tracked $2.7M in equipment with $0 in loss during 1 year deployment in Iraq, Developed training systems and classes for foreign nationals and military soldiers to troubleshoot every day issues with a success rate of 100%  Maintained control and full operations of Tactical Operations Center for mission, Military intelligence, Detainee processing and Quick reaction force while participating as the only Communications expert on a 20 man team Served as a mentor for Afghan forces, assisting on developing Computer and network systems to support the Afghan border patrol and Police operations in 2 major border checkpoints