Matthew Stiles Email & Phone Number

Cypress, Tx, Us

• Lead and oversee a cross-functional team comprising developers, technical architects, solution architects, functional consultants, and third-party resources in the successful delivery of multiple multimillion-dollar Dynamics 365 implementations concurrently.• Responsible for managing DevOps activities, facilitating both internal and external project meetings, and creating comprehensive project and program plans, including change orders, work orders, project hour forecasts, and budgets-to-actuals tracking.

Boston, Massachusetts, Us

• Efficient Requirement Gathering: Skillfully gathered D365 requirements, ensuring seamless integration.• Data Mastery: Personally, managed the loading of over 150 data entities, crucial to meeting the CRP deadline.• Integration Excellence: Orchestrated successful design decisions for D365 integrations/ISVs, exceeding stakeholder expectations.

Redmond, Washington, Us

• Global Impact: Managed five Microsoft services internationally, achieving exceptional results.• Health Improvement Champion: Exceeded year-end health improvement targets by an impressive 92.6%, contributing to 591 health improvements.• Strategic Leadership: Oversaw the management of five critical Microsoft services within the E5 license security space for FastTrack, ensuring seamless concurrence. Provided pivotal support for the launch of the groundbreaking "to scale" service, Viva.• Data-Driven Decision-Making: Tracked and analyzed the Actual run rate, Variance to Target, and Forecast on an international scale for OKRs (Objectives and Key Results), facilitating informed strategic decisions.• Collaborative Development: Worked closely with the development side to enhance the ATP (Advanced Threat Protection) product experience, optimizing product quality.• Customer-Centric Approach: Strategically identified top customer gains and losses, collected, and elevated customer success stories and challenges to senior leadership, fostering continuous improvement.• Process Excellence: Inspected, analyzed, monitored, and reported on process effectiveness, maintaining clarity in process execution. Ensured the successful implementation of both technical and process changes.• Team Readiness: Ensured delivery team readiness and collected/represented feedback using Azure DevOps (ADO), promoting a culture of constant improvement.• Data-Driven Visualizations: Pioneered innovative, simple, and clear visualizations to illustrate process trends, enhancing data-driven decision-making.

Houston, Texas, Us

• Cost Optimization: Spearheaded the migration from a costly rented VoIP system ($40/seat) to Microsoft Teams ($10/seat), resulting in significant cost savings.• Efficient Collaboration: Rolled out Office 365 (O365) and Microsoft Teams across the organization, facilitating seamless communication and collaboration.• Streamlined Processes: Led the complete configuration of the maintenance software solution Manager Plus using Agile Scrum, optimizing processes, and reducing risk factors.• Disaster Preparedness: Developed and executed Disaster Recovery (DR) and Business Continuity Plan (BCP) for legacy systems, ensuring resilience.• DevOps Implementation: Established DevOps Practices as part of the "Journey to the Cloud" initiative, fostering a culture of continuous improvement.• [Note: Reason for brief employment: Company suffered major financial losses due to COVID-19 and eliminated the entire IT department along with half the company including the COO.]

London, England, Gb

• Multi-Million Dollar Transformation: Oversaw the multimillion-dollar implementation of Microsoft Dynamics 365 Finance and Operations (D365) for eleven business units, replacing legacy ERP systems processing over $1B in sales.• Efficiency Standardization: Standardized reports, forms, and critical processes across eleven business units, realizing significant cost savings through enhanced efficiency.• Technology Migration: Successfully managed the migration of Lotus Notes software to Onbase, resulting in cost reductions exceeding $260,000.• Compliance Enhancement: Integrated Audit Compliance software, Fastpath, to validate compliance measures, reducing user license costs based on user roles and responsibilities.• Data-Driven Quality: Developed and implemented the Incident Response Capture (IRC) software, enabling the tracking of thirty business-critical data points on a Microsoft Power BI dashboard for biweekly review by Quality and Engineer Directors.• Efficiency Innovation: Designed and developed a "smart form" using Visual Basic, streamlining tool specifications, and reducing documentation errors.

London, England, Gb

Developed and implemented the Incident Response Capture (IRC) software to track 30 business-critical data points on a Microsoft Power BI dashboard for biweekly presentations to the Director of Quality and Director of Engineering.Selected Contributions:• Identified, designed, and developed a "smart form" using Visual Basic to builds tool specifications from over 200 tool details to improve efficiency and reduce documentation error.• Proposed, developed, and designed a Product Lifecycle Management software that received approval for funding by the COO.

Houston, Texas, Us

• Winning Proposals: Managed a team of subject matter experts, crafting two high-profile proposal bids that earned $19M and $30M.• Streamlined Document Retrieval: Proposed, tested, and implemented a document indexing software solution, reducing response times by 25%.• Cost Optimization: Led process improvements, resulting in an $80,000 cost reduction in proposal creation.• Efficiency through Automation: Developed the NRG proposal template using VBA language, enhancing efficiency in proposal creation.

• Drove stakeholder collaboration to elicit, refine, and document business requirements.• Monitored implementation results, resolving conflict and problem-solving as necessary to ensure focus on training for process improvement.• Modeled cross-functional fulfillment process throughout phased change implementations.• Designed and managed a custom document management system accessible to field personnel that cost less than $30K and improved incident response time from two weeks to two days.

Houston, Texas, Us

• Initiated and monitored change process ensuring only approved changes were incorporated into systems and systems documentation.• Managed the development, work pipeline, and schedule of documentation in the prototyping department.• Led testing for the Halliburton SQL database called the e-Manual.

Houston, Tx, Us

• Delivered subject matter expertise for website and database development to initiate marketing activities.

Houston, Tx, Us

Compiled data, updated spreadsheets, and created oil and gas forecasting models.

Washington, District Of Columbia, Us

• Learned Russian and Kazakh.• Wrote a successful grant for an indoor climbing wall. Developed and built 2 indoor climbing walls.• Made quarterly reports of community development projects. • Developed and managed 2 regional teaching seminars and a national Scout camp. • Taught English for grades 5th through 11th in a rural village of 3,000 people.

Bachelor Of Arts, English

Bachelor’S Degree, Anthropology