Matthew Burch Email & Phone Number

Alexandria, IN, US

Anderson, Indiana, United States

Muncie, Indiana

Alexandria, IN

• Manage & maintain network, servers, applications, and desktop/mobile hardware
• Implement and maintain documentation for IT processes
• Optimize systems by adjusting/implementing/removing resources as necessary
• Manage and resolve help desk tickets

• Plan and manage product development.
• Improve product development processes.
• Personally develop and design products, as well as their components.
• Manage external developers and other contract employees.
• Collaborate with team members to define art needs for a given piece or project.
• Manage freelance artists and oversee their work.

Indianapolis, Indiana

• Create and maintain project plans and timelines.
• Manage client expectations and issues.
• Assess and redistribute usage of project budgets.
• Configure proprietary software solutions for multinational corporations.
• Troubleshoot and solve client issues.
• Collaborate with team members and clients to design solutions that are accurate and reliable.

Muncie, Indiana

• Assess the current state of the website, and plan/execute revisions.
• Resolve technical issues including, but not limited to: broken hyperlinks, updating documentation, and correcting design inconsistencies.
• Assist in seeking funding opportunities for BSU faculty and staff.
• Compose blog articles about events that involve grant funding and research involving BSU faculty and staff.

Muncie, Indiana

• Plan, install and maintain wired and wireless network on campus.
• Analyze and respond to both client and campus outages.
• Excess legacy and non-working networking equipment, remove from inventory and salvage.
• Audit active networking equipment for verification.
• Research projects and technology for Senior Network Engineers.

Anderson, Indiana

• Evaluate technical structure and use of resources. Recommend changes if necessary.
• Draft documentation for tasks and training employees.
• Revise changes and assist others with published documentation updates.
• Communicate with educators and administrators to assess their technical needs.
• Collaborate, plan and distribute project workloads between co-workers.
• Resolve technical issues for administrators and clients in a timely manner.

Elwood, Indiana

• Plan advertising, product placement, and budgeting.
• Manage bookkeeping, inventory, and all employees (including hiring and firing)
• Organize events, sales, and participation in community events.

Master Of Science (Ms), Information And Communication Sciences

Bachelor Of Arts (Ba), Computer Science