Matthew Schlesinger Email & Phone Number

New York, NY, US

Weehawken, New Jersey

Offer technical and procedural support to the entire business team of the Equity Plan Administration group.- Assess user complaints/queries to determine if there are issues, and where these issues might be- Instruct users on where to go to get issues resolved- Once any data issue is identified, write, test, and implement Oracle and Sybase SQL scripts to.

Weehawken, New Jersey

Worked on the Implementation team of the Equity Plan Administration group. Assisted with new client implementations, working with clients on both technical and non-technical aspects of the project to help get them onboarded in a timely manner:- FTP drop box setup- Import file formatting and testing- Export file creation and testing- Test and Production.

Weehawken, NJ

• Application Support and Project Management
• Primary support and troubleshooting on a host of applications in various environments, such as Windows, UNIX, Citrix, DOS, SQL
• Fully support Production, QA and UAT Plan Administration and Trading System environment with over 100 client databases, for well over 600,000 individual clients
• IT Project Manager of OS related patches, Oracle and Solaris upgrades, and new and enhanced tools and applications, so as to have minimal effect or downtime
• Regularly work with Oracle and Sybase DBA’s and UNIX, Windows, Citrix and AutoSys administrators

• Fully supported the Corporate Employee Financial Services Plan Administration team.
• Worked with vendors and end-users as Project Manager to implement OS related patches, Oracle and Solaris upgrades, and new and enhanced tools and applications, so as to have minimal effect or downtime
• Worked closely with business partners and vendors to gather specs for new software applications and current application enhancements
• Support and troubleshooting on a host of applications in various environments, such as UNIX, Citrix, DOS, MS Windows, SQL, Periphonics
• Implemented both vendor written applications and my own tools and applications for use in over 80 client databases, for over 600,000 clients
• Worked closely with Oracle and Sybase DBA’s and UNIX, MS Windows, Citrix and AutoSys administrators on a daily basis

• Worked as 1 of only 3 IVR (Interactive Voice Response) developers on the Corporate Employee Financial Services team.
• Worked with business teams to get full scope of what was required for project
• Created technical design documents based on the business specs
• Created and modified existing IVR applications in PeriPhonics
• Worked closely with outside vendors for any outsourced development
• Responsible for full unit testing of any/all IVR applications prior to handing over to QA

• Worked as the first QA Associate in the Corporate Stock Benefit Services group.
• Created Quality Assurance test plans for the IVR and web based applications
• Executed the above mentioned test plans on the IVR and web based applications
• Opened and managed issues in PVCS Tracker application
• Worked with both business users and development teams to get issues resolved in a timely manner

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