Matthew Schupack Email & Phone Number

Process confidential health insurance records in three-step procedure.Prep documents by patient/member and previous health insurance provider.Index documents with correct claim number. If no claim number exists on documents, look up clients by name, birthdate, and service date.Perform quality control to ensure paperwork has been processed correctly before submitting to the client.

Greater Philadelphia Area

Processed Prudential Transfer of Assets paperwork that met service-level agreements.Entered disability, life, medical, beneficiary, and veterans claims for client Prudential.Trained new hires and existing staff in the use of company technologies, job requirements, and necessary tasks for successful completion of their work, as well as providing quality control.Managed shared group mailbox with requests from case managers.Faxed, mailed, filed, and boxed paperwork, including handling confidential information and customer checks, in a responsible and timely manner.Produced daily workload for coworkers and progress reports for Prudential Annuities Department as well as superiors to ensure all workflow requirements achieved per agreement.

Greater Philadelphia Area

Entered resident, business, and governmental listings for the Canadian phone book and online directory.Responsible for a group shared mailbox that dealt with resolving questions from telephone companies related to making sure the listings ended up correct in the phone book and website.Trained new employees in the alpha processing techniques.

Created and updated records and compiled mailings for students applying for admission.Maintained and organized confidential materials.

Bachelor'S Degree, History

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Phi Theta Kappa Honor Society