2023 - Participated in the integration of Retirement Direct and Salisbury Bank, focusing on vendor reviews, project collaboration setup, and supporting go-live activities, including websites, DNS, domains, and email migrations. Continued managing Epic RPS projects across various business lines. Led a team to complete a redesign of the NBT Bancorp Website. Research and Development: Expanded the use of Cloudflare features and next-generation email security tools. Took on management responsibilities, growing a small team of engineers.2022 - Initiated management of EPIC RPS projects across business lines, enhancing collaboration, prioritization, and work visibility. Configured cloud application authentication using SSO/SAML2. Led teams to migrate specific applications from on-premises to the cloud and decommission overlapping email and web application firewall tools. Completed multiple feasibility studies related to cloud adoption and software/tool adoption. Continued R&D activities and expanding the use of Cloudflare features.

2021 - Replaced Sitecore CMS with Static Site Generation Strategy including Continuous Integration/ Continuous Delivery (CI/CD), increasing agility, security and stability of websites, leading to a 67% decrease in hosting costs. 2020 – Architecting software and workflow processes to support customer applications and forgiveness for Paycheck Protection Program (PPP), leading to over 6,000 loans, $830 Million in relief for small businesses and not-for-profits that employ 96K+ workers.2019+ – Started journey of Cloudflare Implementation, replacing external DNS Infrastructure, enabling DNSSec, DDoS Mitigation, Firewall, Web Application Firewall, and Load Balancing across multiple ISPs, leading to increased world-wide security of both on-prem and cloud infrastructure and the decommission of multiple physical hardware devices with $42K+ in annual savings.2018+ – Technical lead for the organizational deployment and maintenance of Microsoft Office 365 including Intranet replacement with SharePoint, MS Teams, Intune Mobile Device Management, Exchange/Outlook, ADFS, Conditional Access and SAML2/SSOs. Microsoft Teams was regarded as one of the most critical solutions for our organization during the pandemic in order to maintain business continuity.2017 – iOS App Development with xCode, Swift 3+ and Google Firebase leading to the deployment of an internal application for managing interactions and meetings with Dealers.2015/2016 – Website redesign effort, leading a cross-division team plus vendor management through design, architecture, coding and implementation of a Sitecore CMS application. This included the use of Sitecore TDS, C#/.Net, HTML, CSS, JavaScript, Cloud based Windows Virtual Machines (VMs) and Microsoft SQL Server.

Application Team lead providing senior level support for a staff of six in addition to Database Administration of Microsoft SQL & MySQL for installation, configuration & log shipping. Completed multiple client/server application installations and upgrades including Microsoft CRM, Fiserv financial services products and Envisage-Schwab. Part of a team that implemented VMWare ESXi across two locations and managed the transition from Novell e-Directory to Windows AD.Key resource in the Branch Digitalization Project - planning and implementation of newly designed branches including new PC's, iPads with kiosk style cases, Electronic Cash Recyclers, In-Line Teller Machines, Instant Issue Debit Card Printers, Wireless Access Points, and Digital Displays with the implementation of Industry Weapon CMS.Provided Apple Device Management & Support including Macs, iPhones and iPads. Managed initial rollout of 40 iPads, 20 iPhones including the configuration and installation of MDM - Mobile Iron. Provided presentation & training for the Executive Team in January of 2011, Board Members in July of 2011 and Exchange/iOS training in May 2012.

Development and analysis of web-based or server-client applications including the corporate intranet and public web sites (nbtbank.com, pennstarbank.com, and nbtbancorp.com). Project Manager for the Online Banking product including upgrades or enhancements for Multi-Factor Authentication, Check Images, Real Time Core Integration, Online Enrollments and Quicken/QuickBooks connectivity. Created scopes, feasibility, sizing, analysis, design, cost/benefit, contracts, org. charts, testing scenarios, end user acceptance and issue tracking. This PM role included acquiring resources and management those resources with tasks, time, budget, personnel and vendors.Tested and developed prototypes of new client or web-based software and system enhancements. Analyze and improve department workflows with web technologies to increase corporate efficiencies. Assess and assist business units in selecting long-term technology investments.

Technical tracking and issue resolutions with Network, PCs, Servers, Phones & ATMs. Computer & Print Operator with improvements to department documentation. Started the development of the Corporate Intranet.

Develop websites with Dreamweaver, Fireworks, Flash, Photoshop, Illustrator, JavaScript and HTML. Developed skills to produce web-based forms that interact with databases and pre-packaged e-commerce ordering systems. Research, sort and create content. Obtain and optimize images with Fireworks, Photoshop, digital cameras, scanners and video capture.