Corey Matthews Email & Phone Number

Washington, DC, US

United States

As a Training Specialist, I currently create and maintain training materials for various systems and applications. Through collaboration with stakeholders, I deliver various training sessions through Skype/Microsoft Teams or in person to enhance user’s abilities to perform their jobs efficiently. I plan and coordinate monthly training sessions, develop and.

United States

United States

I provided technical support to all levels of end-users via phone, email, remote desktop, and Skype as a Tier II Help Desk Specialist. My responsibilities included creating and managing help desk tickets, triaging the help desk mailbox, and providing basic technical support. I ensured efficient escalation of issues to higher-tier analysts and engineers.

While working as STAC Call Center Technician I provided technical support for security equipment, issued quotes and acquired funding for equipment and supplies. I collaborated with global security technicians to provide programmatic support to embassies and other State Department entities. With excellent communication skills, I maintained a solid.

Washington, District Of Columbia

At Marriott, I played a crucial role in the opening of the hotel giant's 4000th property. I was responsible for creating startup processes and documents that elevated the department to its then-current level of operation. With a team of 23 officers, I oversaw payroll and attended weekly labor critique meetings with upper management. I conducted new hire.

Washington D.C. Metro Area

Arlington, Virginia

While working for SecurAmerica, I was tasked with the duty of guaranteeing optimal visibility and continuous surveillance of designated areas. I verified that only authorized personnel gained entry to the premises, providing prompt assistance to clients, employees, guests, and visitors. Generating incident reports and daily activity summaries constituted.

Washington D.C. Metro Area

In my role as a Loss Prevention Detective, I assumed the responsibility for identifying, documenting, and rectifying instances of inventory shrinkage, property impairment, cash mishandling, theft, and fraudulent activities. I compiled comprehensive and timely reports detailing all theft occurrences, merchandise recoveries, accident inquiries, and audits..

Washington DC-Baltimore Area

During my tenure at The Salvation Army, I spearheaded the recruitment, training, and management of a team of dedicated volunteers. My role entailed creating engaging volunteer opportunities and events that inspired people to get involved and make a positive impact in their community. I also provided support and guidance to volunteers to ensure they felt.