Matthew Selander Email & Phone Number

Hudson, Ohio, US

• Implement, manage and maintain high performance SAN storage appliances.
• Administer multiple backup and replication solutions including Veeam, Zerto, and Datto.
• Successfully plan and execute email migrations using comprehensive migration plans and email migration tools like BitTitan to ensure a seamless transition.
• Implement email security and verification protocols (DKIM, SPF, and DMARC).

Hudson, Ohio, US

• Manage and administer multiple clustered Hyper-V environments and virtual machines.
• Developed PowerShell scripts for automation and efficiency.
• Configure Azure virtual machines, storage accounts, resource groups.
• Serve as technical lead for the implementation of internal IT projects and initiatives.
• Design, document, and implement Microsoft System Center Configuration Manager (SCCM/MECM)
• Plan and implement continuous block level disaster recover solution (Zerto)

Hudson, Ohio, US

• Respond to technical support requests, providing and maintaining the highest level of customer service.
• Create and maintain PowerShell scripts and integrations to replace manual processes and reduce human error.
• Setup and manage Microsoft Deployment Toolkit for rapid imaging and hardware deployment.
• Manage user, group, and permission changes within Active Directory, Office 365, OnBase, Mitel and custom applications.
• Maintain knowledge on Microsoft Office365 products and licensing.
• Create and maintain user training documentation and standard operating procedures for IT systems and programs.

Hudson, OH, US

• Managed and administered a highly distributed, highly available Hyper-V environment.
• Developed PowerShell scripting to automate daily maintenance, environment health checks, and validate configurations.
• Contributed to effort to replace the POS systems at retail locations, including virtual servers, registers, and peripherals.
• Managed a distributed deployment of Remote Desktop Services / thin clients for access to compute resources.
• Created and maintained complex SCCM task sequences for the imaging of registers and installation of POS software.
• Managed SCCM environment, monitoring environment and validating health.

Cleveland, OH, US

• Manage Microsoft Windows server environments for active directory, file, print, web and database servers.
• Administer ManageEngine Desktop Central for asset tracking, software deployment, and image deployment.
• Oversee Veeam backup solution to ensure proper backup strategies for data retention and disaster recovery.
• Create Powershell scripts to help with day to day management of Active Directory and Exchange inboxes.
• Utilize Microsoft Group Policy to manage security settings and deploy changes across the organization.
• Manage user, group, and permission changes within Microsoft Active Directory.

Akron, Ohio, US

• Provide in person and remote technical support to users in a corporate office environment.
• Build and test software packages for deployment via IBM BigFix and Microsoft System Center Configuration Manager (SCCM).
• Utilize patch management software to ensure workstations and servers are up to date and security vulnerabilities are closed.
• Serve as technical lead for internal projects, including a Microsoft Windows 7 to Windows 10 upgrade, IBM BigFix to Microsoft System Center Configuration Manager migration and implementation of new remote access.
• Utilize Microsoft Group Policy to manage security settings and deploy changes across the organization.
• Supervise privileged system access with Endpoint Privilege Management software, making changes as necessary.

Cuyahoga Falls, OH, US

• Provide deskside technical support to corporate, branch, and remote users. Provide production floor support as necessary.
• Troubleshoot hardware and software issues with in-house and pre-packaged software.
• Assist with user adds/removes/changes; Install software and updates; Test and verify local network connectivity.
• Support development and implementation of new IT projects and new hardware/operating system installations.
• Estimate quarterly IT hardware requirements, manage vendor relationships, and procure IT equipment.
• Accurately document instances of hardware failure, repair, installation, and removal.

Ashland, OH, US

• Communicate knowledge to clients over the phone and in person.
• Setup laptops, data/video projectors and other AV/Multimedia equipment.
• Respond to critical service tickets, individually or with a technician.

Ashland, OH, US

• Setup the technical requirements for on campus events.

Twinsburg, Ohio, US

• Install and repair computer networks, printers, servers, desktops and communications equipment in a Windows environment
• Perform on-site troubleshooting support and resolution for emergency and non-emergency problems
• Provide proactive customer service to clients

Bachelor'S Degree, Information Systems

Computer Networking Academy