Responsible for supporting the growth of our consumer retail channels by driving sales, executing streamlined operational procedures, troubleshooting sales related issues while providing excellent customer service to both internal and external customers. Manage big box e-commerce platforms, new vendor and retail SKU item setup, and providing recommendations for promotions to run. Consistent use of Netsuite, CommerceHub, Smartsheet, and Hubspot.

- Manage the day to day print production schedule. Including due dates, design revisions, artwork preparation, and contacting customers.- Order preparation and delivery.- Sales and marketing such as social media management, blog posting, monthly promotions, cold call selling, email marketing, and attending networking events.- Order estimate and invoice preparation.- Printing, laminating, and installation of wide format digital printing graphics. (vehicle wraps, wall murals, trade show displays, window graphics, floor graphics and more).- Attended The Wrap Institute two day training in Nashville for vehicle wrap and wall mural installations.- Some experience with RIP software such as Fiery and Versa Works. - Daily use of Roland Eco-Solvent Printer, EFI Flatbed Printer, HP Latex Printer, Colex CNC Router, Roland Plotter, and Royal Sovereign Laminater.

- Hired and trained 20-25 new employees for Barberitos Campus location grand opening.- Conducted employee and shift leader weekly meetings.- Promoted employees to shift leaders.- Scheduling and staffing.- Preparation and delivery of corporate catering orders and events.- Marketing and sales.- Preparation of Franchise Weekly Sales Reports.- Managed all day to day operations such as opening and closing duties, maintaining cleanliness, customer service, and employee conflict management.- When I was General Manager, we scored a 98 on the Health Inspection Report.

Manage all employees on my shift. Opening and closing duties such as preparing food and making sure the restaurant was ready to open. I handled catering duties for the store. Closing duties included making sure all other employees had completed their tasks before they could leave. I was in charge of counting the money at the end of the night.

My team and I contacted local businesses to sell print and digital advertising space in the ETSU student planner 2012 edition. My duties included setting up meetings with business owners and designing/submitting artwork for their ads. We worked with renewal accounts and used marketing techniques to give them the best ROI. I attended the Sales Foundation Academy in Chapel Hill, NC. The Academy was a week of hands on training in varies sales and marketing techniques. My team achieved over 100% of our sales goal.

- Dish washer.- Food and plate preparation.- Maintained clean working environment.