Perform Guidewire PolicyCenter, BillingCenter & ClaimCenter system implementations and core transformations within the Property and Casualty Insurance Industry.• Lead a fully remote team of onshore and offshore analysts, developers, and QA resources through the full multi-year life cycle of a government sponsored insurance platform modernization which resulted in a successful go-live with zero defects.• Perform monthly capacity and sprint planning activities to ensure timely deliverables and program completion for user interface and integration workstreams comprising of fifteen team members.• Collaborate with leadership to develop modernized implementation strategy and resource pricing model for client proposals based on prospects’ current state business needs in which Deloitte won ~70% of proposals.• Conduct internal firm initiatives that mentor and coach junior team members, fostering their professional growth and development.

Business Analyst responsible for definition of project scope, delivery plan, and obtaining client sign-off for business requirements in the execution of technology-driven enterprise transformations. Contributed on 2 multi-year implementation programs resulting in the reduction of operating expenses, improvement of business processes, and expedition of bringing new products to market. First project was for a mid-sized regional insurance carrier using the Guidewire PolicyCenter software as a user interface for all customer interactions. Current implementation is for a Fortune 500 financial services firm leveraging REST API approach and using Guidewire PolicyCenter as customer information database.-Executed current-state business analysis, identify legacy weak points and prioritize improvements based on business and customer needs.-Collaborated daily with project team leads including business, architecture, development, integration, and testing to communicate business requirements, critical designs, and leverage out-of-the-box functionality to ensure feasibility and control costs.-Facilitated passing of gathered requirements to offshore development and testing teams while continuously supporting queries and addressing gaps in real-time as they are identified.-Demonstrated software functionality to project stakeholders, showcasing the delivery of business requirements captured during previous requirement gathering sessions.-Created reusable field level specification, mockups and templates of Guidewire PolicyCenter critical documentation to ease and support current and future implementation.-Contributed to proposals in response to RFPs in pursuit of new business opportunities.-Shared expert industry knowledge to new hire training classes by teaching them about the insurance market and the importance of our efforts in the eyes of our clients.-Interviewed and evaluated entry-level candidates for technical and non-technical roles within the practice.

• Networked and trained in many facets of the insurance brokerage industry while traveling throughout the Southeast for Sales and Professional Development Skills program.• Shadowed top Gallagher producers on prospect and renewal meetings, and assisted in the prospecting and sales process in multiple niches.• Assisted with the research and development of sales presentations and preparations for client meetings.• Developed program plans for prospective clients to reduce corporate risk exposure.• Prepared weekly presentations for senior executives, and competed in sales challenges.

• Oversaw all Sports Pavilion operations including exercise and weight equipment, tennis, squash and basketball courts, juice bar, fitness classes and sports lessons.• Managed kayak dock and educated guests on use of all watercraft and route selection.• Answered phones and made reservations while marketing resort's packages and upgrades.• Provided exceptional service and represented the Kiawah Island Club in the best way possible.

• Attended the Grow with Grant Thornton Leadership Program.• Gained exposure to service areas, firm leaders and corporate culture.• Participated in leadership activities, networking opportunities, and skill building exercises.

• Assisted with year-end financial and tax reports.• Assembled and organized clients’ tax information and files.• Scanned and entered client data into tax computer software.• Performed general office duties and administrative tasks.