As UKI country manager for SAP Business One, I am responsible for the country number, growth of the existing B1 partner community and addition of new partners to the ecosystem in order to continue the healthy growth of B1 in the UKI market.

Currently, I manage a partner portfolio consisting of five partners, supporting the CSM & ISE teams in channel territory planning, to ensure it is aligned with sector priorities and plans. I am accountable in ensuring my partners travel the technological journey with SAP and that SAP has partner coverage of all territories and solutions. I assist my channel partners to analyse and leverage business potential allocated in the territory using available processes and best practices.In addition, I have taken a number of partners from the lowest to the highest partner level, based on both revenue and customer satisfaction.105% of target achieved in my first year, and 100% of target achieved in my second year.

Oversee all aspects of channel operations to support delivery of 115% budget and +20% growth over previous year. Created a new ordering process for UKI Resellers which integrated quotation and deal approval, significantly streamlining the ordering process for VARs, improving partner satisfaction.Successfully managed the rollout of two ordering processes for VARs which were integral to channel development, allowing VARs to be proactive in placing orders freeing up internal resource. I achieved an uptake of 76% compared to a global average of 54%.Approver on both UKI standard and non-standard (Reseller) deals with the responsibility to review and advise the team from an indirect commercial perspective.Influence UKI VAR revenue and linearity by owning the PAM forecast, scrutinising the quality of deals to provide an accurate forecast to senior management. Support the Channel Director in my Business Management role on business planning, partner communications and Indirect GTM strategies. Ultimately, measurement is exceeding budget.

As Business Analyst I owned and delivered a new automated forecast process for the Managed Services Sales Team. This meant human error was removed and management hours spent on Forecasting dramatically reduced. Prior to project rollout, FY’09 FC accuracy: 78%, FY’10 post project rollout, accuracy increased to 86%.One of four candidates out an intern team of 50+ to get contract extended for additional and expert training in Sales.Supported the finance team, as an aspect of my job role was FMV (Fair Market Value) whereby we worked collaboratively to ensure everything was aligned regarding internal finance compliance.

I completed a period of Voluntary work at Woodlands School, helping teach children with disabilities. The communication with the children was the hardest aspect of my role, and it was absolutely vital to gain their trust. Working in such an environment showed me the importance of clear communication, and how important it is to build healthy and trustworthy relationships in order to succeed. It was an absolute privilege working with the children and I had an excellent time, I was very grateful to the School for allowing me to attain such an experience.