Jen Matthews Email and Phone Number
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Accomplished Strategic Communications LeaderAs a results-driven communications leader, I am passionate about advancing global internal communications initiatives that inspire employee engagement, foster business transformation, and align organizational goals with the company’s vision, values, and culture. My success lies in my ability to influence and advise key stakeholders, building consensus across the C-suite, senior leadership, business partners, and cross-functional teams. As a trusted advisor to the CEO and executive leadership, I help drive strategic communications that have a measurable impact on organizational outcomes.Collaborative Partner and InfluencerI believe that strong partnerships are essential to achieving communication excellence. By fostering meaningful relationships across the organization and with external stakeholders—including marketing, public relations, legal, investor relations, and agency partners—I ensure that the communications I lead are authentic, impactful, and aligned with the company’s brand. Through these collaborations, my team and I create leadership narratives and employee stories that resonate with the organization, reinforcing company culture while managing reputation and consistency across all touchpoints.Strategic Content Development & Multi-Channel ExpertiseI excel in setting strategic communication priorities and producing high-quality, engaging content tailored to diverse audiences. From crafting compelling written, visual, and multimedia content to managing a robust editorial calendar, I ensure that all communication channels—whether email, intranet, social media, live broadcasts, or earnings reports—serve the purpose of driving engagement and business results. My extensive experience includes producing senior leader communications for key corporate events, town halls, crisis management, and internal announcements, always with a focus on clarity and impact.Innovator in Communications Technology and TransformationAdapting to the ever-evolving landscape of communications technology is essential to staying ahead of the curve. I have been recognized for my innovative approach and growth mindset, successfully introducing new tools and platforms to streamline communication processes, boost employee engagement, and enhance the overall employee experience. By utilizing data analytics and insights, I continuously drive process improvements, ensuring that communications are not only effective but also optimized for maximum impact across global teams, regardless of location.
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Sr. Manager Employee CommunicationsLinkedinCalifornia, United States -
Communications ConsultantCommunications Consulting Sep 2023 - Sep 2024• Developed results-driven communication plans designed to build consensus and buy-in; Wrote, edited, designed, and advised on the creation of visually rich content including presentations, email, social media, live events, and town halls focused on strategy, tactics, key messages, timing, channel distribution, and metrics.• Collaborated with cross-functional creative and technical teams to evaluate and improve website engagement and user experience; Optimized administrative workflows for seamless ongoing site management.
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Global Internal Communications DirectorSvb Sep 2019 - Jun 2023Santa Clara, Ca, Us• Strategic Communications: Developed and delivered communications grounded in engagement strategies to align 8.5K global employees in the high-tech sector; Improved content governance and processes, established new channels, enhanced program effectiveness, and reported directly to the Head of Internal Communications • Trusted Advisor & Collaborator: Hands-on supported and advised C-suite, senior leaders, and business partners on global and business line communications strategy; Created clear, consistent messaging and improved reputation management • Content Development: Planned, wrote, and delivered high-impact content and campaigns across diverse channels – email, intranet (SharePoint), live events, town halls, presentations, financial reports, digital signage, videos, and social media – resulting in a measurable boost in employee engagement• Channel Effectiveness: Strategically managed communication channels and editorial calendar, established governance, and streamlined processes to build efficiencies and communication effectiveness• Innovation & Improvement: Expanded program reach by refreshing the intranet strategy, updating the news homepage, global navigation, and launching an analytics dashboard, achieving 22% increase in homepage views, strengthened brand alignment and secured approval for intranet governance; Launched digital signage across 252 screens, revitalized newsletters, and introduced the ContactMonkey email platform• Engagement Through Metrics: Modernized decision-making by implementing feedback mechanisms and reporting to gather employee insights, driving improvements in communication relevance and effectiveness -
Director, Global Internal CommunicationsProtiviti Jan 2016 - Sep 2019Menlo Park, California, Us• Global Internal Communications Leadership: Led the development and implementation of the first comprehensive internal communications program for a consulting firm with 7.5K employees across the U.S., APAC, and EMEA, driving consistent and engaging regional communications and a unified workforce• Strategic Communications: Collaborated with the CEO, C-suite, and senior leaders to shape and execute transformational communication strategies; Ensured clear, authentic, and consistent organizational voice and tone messaging across channels, strengthened reputation management and reinforcement of business goals, culture, and values• Enterprise Governance: Led creation of company narrative, writing, editing, and distribution of enterprise-wide communications, while developing content and channel strategies; Implemented governance to ensure consistency and maximize impact across all communication platforms• Channel & Content Strategy: Developed a unified communications engagement strategy by revamping the SharePoint intranet and rebuilding the homepage as a destination for up-to-date news, produced quarterly town halls, integrated compelling video broadcasts, oversaw the launch of Yammer and email newsletters, resulting in a more connected and informed workforce• Employee Value Proposition (EVP) Development: Led the creation and launch of the company’s first EVP, transforming the people strategy and securing over 15 Best Place to Work awards, cultivating company culture, bolstering brand integrity and employee loyalty• Operational Efficiency: Established a multi-user editorial calendar, streamlined the intake process and content management system administration, driving strategic engagement and operational efficiencies -
Sr. Manager Internal CommunicationsProtiviti May 2013 - Dec 2015Menlo Park, California, Us -
Senior ConsultantKaiser Permanente Sep 2009 - May 2013Oakland, California, Us• Internal & External Communications Leader: Developed and executed communication strategies for national C-suite physician leadership and Health Plan business partners, providing timely and impactful updates on key business initiatives, policy implementations, organizational transformations, and crisis management efforts • Dynamic Media Relations: Managed a broad spectrum of communication development and strategies encompassing media relations, executive speaking engagements, public appearances, internal employee communications, and social media • Stakeholder Engagement: Directed high-impact initiatives in stakeholder engagement, executive personal branding, and image management, enhancing visibility and fostering strong relationships across key audiences• Multi-Channel Audience Engagement: Crafted compelling written and visual content designed to resonate with diverse and target audiences including presentations, intranet, websites, emails, videos, press releases, town halls, speeches, case studies, and annual reports strategically distributed across multiple platforms• Brand Positioning: Partnered with the Brand and Reputation team representing physician priorities to shape and refine care delivery brand positioning, playing a pivotal role in revitalizing the Thrive master brand campaign; Contributed to the strategic development and execution of the Thrive master brand refresh, ensuring alignment with the organization’s mission-driven care and delivery vision and industry-leading brand
Jen Matthews Skills
Jen Matthews Education Details
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University Of Southern CaliforniaFilm & Television Production -
University Of California, BerkeleyStrategic Marketing Web 2.0 Social Media And Other Innovative Technologies -
University Of California, BerkeleyOnline Multimedia Campaigns
Frequently Asked Questions about Jen Matthews
What company does Jen Matthews work for?
Jen Matthews works for Linkedin
What is Jen Matthews's role at the current company?
Jen Matthews's current role is Sr. Manager Employee Communications.
What is Jen Matthews's email address?
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What is Jen Matthews's direct phone number?
Jen Matthews's direct phone number is +141540*****
What schools did Jen Matthews attend?
Jen Matthews attended University Of Southern California, University Of California, Berkeley, University Of California, Berkeley.
What skills is Jen Matthews known for?
Jen Matthews has skills like Marketing Communications, Public Relations, Internal Communications, Copywriting, Integrated Marketing, Marketing, Corporate Communications, Advertising, Brand Development, Social Media, Strategic Planning, Project Management.
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