OBJECTIVETo gain a Systems Administration position, where my acquired Computer Information Technology and teamwork skills will allow me to contribute to a professional support team focused on delivering high quality service and maintenance of operations-critical infrastructure.PROFILEI have just completed a diploma in Computer Information Technologies at BCIT with both an honors and Co-op designation. I finished top of my class with an 88% GPA.Over 10 years of customer service experience both as a representative and as a manager have provided me with a strong set of communication and organizational skills with a focus on customer satisfaction and retention.Specialties: CCNA, Microsoft XP, Vista, Windows 7, Server 2003, Server 2008, Hyper-V, Active Directory, Group Policy, Deployment, Windows Deployment Services (WDS), Microsoft Deployment Toolkit (MDT), DHCP, HP's iLO, HP's Smartstart, Call Manager, Berbee Informacast, Hardware, Datacenter, XHTML, CSS, XML, JavaScript, PHP, Ajax, Java, C#, ASP.NET, SQL, Oracle Database 10g and 11g, Microsoft Office, Excel, Word and PowerPoint