Matthew Solomon Email & Phone Number

Santa Monica, Ca, Us

Santa Monica, California, United States

• Manage key content partner relationships, ensuring compliance with contracts and alignment with overall partnership goals.• Oversee content delivery, scheduling, and asset management, ensuring efficient workflow and high-quality standards.• Analyze partnership performance data to optimize content strategy and support contract renewals and refreshes.• Collaborate with Editorial and Marketing teams to align promotional efforts and enhance content visibility.

Santa Monica, California, United States

• Managed the health and accuracy of Hulu's content library and content pipeline.• Acted as a trusted operational advisor to teams and leadership, collaborating with Engineering & Product teams.• Provided key support for Content Management and Publishing teams, troubleshooting complex metadata, and A/V issues.

Santa Monica, California, United States

Santa Monica, California, United States

• Increased accurate and timely content delivery to Hulu and its distribution partners• Communicated daily with content partners regarding content issues• Monitored incoming videos, assuring quality, and verifying metadata• Produced daily reports, communicating up-to-date information to all levels of management• Proofread, edited, and researched video metadata, while maintaining style and accuracy• Ensured timely delivery of video under strict guidelines• Possessed detailed knowledge of video editing tools

Santa Monica, California, United States

• Tracked issues and unplanned events, including reproducing issues, and reported them to proper department and developing metrics• Developed system to escalate content-related issues, resulting in average 40% faster turnaround than in prior year• Reported and followed through on user feedback regarding content, advertising, and playback• Acted as mentor to customer support advocates, guided growth and delivered feedback

Atlanta, Ga; Chicago, Il; Los Angeles, Ca

• Thrived in a dynamic retail setting, ensuring seamless operations within a fast-paced environment• Resolved daily customer service challenges effectively, enhancing customer satisfaction• Designed and delivered customized software training to cater to individual customer requirements

Culver City, Ca

• Conducted comprehensive analysis and research on projects under consideration and in development• Managed front desk operations and responded to incoming calls• Provided efficient support by executing personal tasks for producers Doug Wick and Lucy Fisher