Matthew Spool Email & Phone Number

New City, NY, US

San Jose, CA, US

• During my tenure at Zoom Video Communications, I spearheaded the transformation of the underperforming Zoom Phone Certified Integrator Program into a strategic asset, now known as the Zoom Phone Competency. By.
• Pioneered the establishment and launch of the resell program for Zoom Phone, leveraging various platforms—program now boasts 200 actively engaged partners effectively promoting Zoom Phone's native capabilities.
• Successfully introduced and launched the Zoom Customer Experience Competencies and devised certification and authorization processes for partners—enlisted 41 partners for sales and 10 for implementation in less than 3.
• Spearheaded strategic partnership initiatives resulting in a remarkable 178% surge in partner bookings for Zoom Customer Experience, leveraging the dynamic capabilities of Zoom Phone to drive enhanced communication.
• Collaborated with stakeholders to gather feedback and revamped the program's training content, adding modules to enhance partner competencies, ultimately rebranding it as Zoom Phone Competency.
• Revitalized a struggling Zoom Phone Bring Your Own Carrier (BYOC) pilot program by creating comprehensive enablement programs for both partners and internal teams, boasting over 275 partners.

New York, NY, US

• At Presidio Networked Solutions, I was entrusted with leading the National Collaboration Practice as well as the Advisory Board for Collaboration, where I provided strategic direction and guidance to ensure alignment.
• Successfully achieved impressive growth metrics, including a 10% year-over-year (YoY) increase in booked revenue and a 19% year-over-year (YoY) rise in gross margin by positioning Presidio as a leader in Collaboration.
• Successfully steered and navigated the launch of UCM Cloud service, resulting in bookings of over 37K users and generating over $33MM in revenue within 12 months.
• Primary liaison for collaboration vendors such as Cisco, Microsoft, and Zoom, cultivating and maintaining effective relationships to drive relevance for the company and managing significant Memorandums of Understanding.
• Effectively and efficiently expanded national enablement efforts, increasing engagement with solutions architects from 8 to 120, strengthening Presidio's expertise and market presence.

New York, NY, US

• My journey began as a Sr Solutions Architect specializing in Unified Communications, where I showcased expertise in designing innovative solutions tailored to our clients' needs. My deep understanding of evolving.
• Achieved outstanding results, with a remarkable 230% growth in Collaboration practice revenue and an impressive 314% increase in gross margin over a span of 5 years, showcasing strategic leadership and execution.
• Expanded team from 4 to 8 Solutions Architects through strategic recruitment and talent development initiatives, and provided leadership, guidance, and mentorship to the team, fostering a collaborative and.
• Orchestrated the successful rollout of new collaboration sales offerings encompassing cutting-edge Cisco and Microsoft collaboration technologies, as well as third-party premises and cloud solutions.
• Developed and continually updated sales enablement materials and training programs tailored to the specific needs of the sales and presales organizations, ensuring comprehensive understanding and effective communication.

Basking Ridge, NJ, US

Second tier engineering specialist for complex Voice over IP (VoIP) projects; Design and demand creation of VoIP products including IP Trunking, Converged IP PBX, and Managed IP PBX; Design creation of Cisco IP Telephony solutions; Educate account team and customers on capabilities and enhancements to VoIP portfolio.

Basking Ridge, NJ, US

Develop pricing in response to several IP Telephony and LAN implementation RFPs; Work with support resources to develop technical configurations for IP Telephony and LAN implementation RFPs; Develop and/or check all pricing and engineering information before release to customer for accuracy and quality; Maintain in-depth working knowledge across multiple.

Monroe, LA, US

Design and articulate complex customized solutions (with alternatives) based on customer-specific technical and financial parameters; Address all technical needs and issues associated with complex products and solutions; Provide feedback to Product Marketing and Development regarding customer technical needs prompting assessments for future products and/or.

Baltimore, MD, US

Network Engineer responsible for LAN and WAN design, implementation, and troubleshooting. Also responsible for LAN security design and implementation including firewall installation and ruleset design as well as NT Server security analysis and hardening.

Bachelor Of Science, Medical Technology

Education record

Masters Of Business Administration (Mba) With Distinction, Concentration In Management