Matthew Stanat Email & Phone Number

United States

Fostered continuing excellence in customer service while learning best practices to assist clients while adhering to federal and state regulationsOrganizational skills built working with dozens of families at varying stages in the loan process, each loan and family with unique challenges and learning experiencesA thorough understanding of flexible team.

• Deliver the ultimate customer service experience by expediting customer wait times, expressing empathy, resolving customer service issues, and assisting with transactions.
• Establish efficient workflow processes, monitor daily productivity, and implement modifications to improve the overall effectiveness of restaurant operations.
• Observe guest's needs throughout their dining experience to ensure they receive high-quality service.
• Protect the establishment and patrons by adhering to sanitation, safety, and alcohol control policies.

• Accomplished staff results by efficiently communicating job expectations, providing adequate training and resources, on-the-spot coaching, conducting individual and group training sessions, appraising job results.
• Demonstrated sales ability by utilizing cross-selling and up-selling methods, overcoming customer’s objections, and selling a high volume of Denver Nuggets and Denver Avalanche tickets and packages.
• Managed a staff of 8+ employees and maintained a high retention rate of company personnel by organizing team building activities, continually engaging in employee development, and establishing a positive work.
• Proved myself as a valuable asset by earning two promotions during my tenure and consistently exceeding quotas and expectations.
• Responsible for creating original business plans, managing the company’s social media accounts and budgets for early business ventures, and serving as a liaison for potential sponsors.

• Conducted extensive market research on utilizing drop shipping in Pan-Asiatic countries to enable an American wildfire supply company to expand its sphere of influence into countries with the highest wildfire rates in.
• Displayed branding, consulting, and teamwork skills by partnering with a wildfire supply company to analyze their branding efforts and implementing action plans that increased their market share, brand awareness, and.
• Exhibited high-level business acumen by completing a full market analysis of the downtown Denver area’s catering needs to enhance the catering business of a local pizzeria.