Matthew Strecker Email & Phone Number

Warminster, Pa, Us

• Migrated Bitnami Redmine from Self-hosted to Cloud based. • Wrote batch files to copy files from the server to backup directories. • Automated backup process during file migration to new Enterprise Resource Planning system• Implement and automate file deletion system based on user requested extensions.• Develop, test, and implement file system back up and removal using batch processing.• Worked with Active Directory and Domain Controller to setup new domain and add computers and users to the network. • Made updates, tested, and deployed Java changes to clients and internally. • Worked with our third party company to setup up VLANs and a Firewall.• Wrote Stored Procedures and Functions using MSSQL.

Norristown, Pa, Us

• Implemented and configured various modules of ServiceNow including Incident, Problem, Change, Service Portal, and Service Catalog across multiple instances to match client requirements.• Provided administrative support and troubleshooting in ITSM for various versions of ServiceNow from Helsinki to New York. • Loaded data and created transform maps of customer supplied files into the proper tables for use within ServiceNow. • Utilized Inbound Email Actions and Web Service requests to provide automation between ServiceNow and other applications within an organization. • Installed instance upgrades and patches while ensuring the existing system functionality would not be affected. • Prototyped best practice solutions within ServiceNow based on business requirements gathered. • Built custom applications within ServiceNow using HTML, XML, JavaScript, AJAX, CSS, Bootstrap, and AngularJS. • Promoted update sets across environments ensuring consistency between production and sub-production instances.

Chester, Pa, Us

• Updated Smart Tablet Devices using JSS Management to current version of the Nitro Application.• Created LDAP/Active Directory create mail accounts for new hire employees using IceWarp• Developed and created master key identification system.• Deployed computers, printers, and iPads for employee use.• Created new images on Mac Minis using an existing image and disk utility.• Repurposed IPhone5 for use with Nitro Application.• Used JSS to assign printers, iPads, and computers to employee’s using asset numbers.• Set up data and phone LAN in the cable plant by connecting ports.• Inventoried Dell Laptop asset numbers and SIM cards.• Deployed Mobile Kits for Remodeling Consultants for in-field use.• Resolved employee tickets on the Power Support Center. • Reviewed, packaged and sorted hardware to be shipped to charities.

Master Of Science - Ms, Cybersecurity

Bachelor Of Science (B.S.), Information Tecnology Dual Computer Science

High School Diploma, Required High School Courses