Matthew Stryker Email & Phone Number

San Francisco, Ca, Us

Seattle, Washington, Us

Las Vegas, Nv, Us

As a consultant I have helped clients with projects ranging from CRM implementation to establishing territories, building automation processes, ARR models, systemizing compensation etc. Clients: AppOmni (2023), Past Clients: LiveRamp, Certain Inc, Fischer Properties

San Mateo, California, Us

Drove the operations team at Vyond, an animation software company. Onboarded a deal desk function as a single point of communication between sales and finance. Automated weekly sales reporting, built infrastructure for commissions process.

San Francisco, Ca, Us

The Revenue Operations team at TrustArc was created as an expansion and replacement of Business Operations to more closely align operations with sales process and revenue specific related objectives. In addition to the duties held by the prior business operations team, RevOps was more directly focused on sales process projects. Key accomplishments during this period were:• Expansion of the weekly forecasting process (formalized weekly forecast call with systems built out to support it)•New data connections to TrustArc products enabling up-to-date usage data to become a key part of churn reduction efforts.•Usage trends displayed directly on SFDC account pages (powered by DOMO) and fed into a third party AI platform to generate numerical health scores – became key metrics consumed by customer success and account management to accurately allocate their bandwidth to accounts which had the highest churn risk

San Francisco, Ca, Us

Business Operations at TrustArc encompasses Sales Operations, operational support for the services and finance teams, direct management of TrustArc’s Sales Development team and implementation and administration of systems for the three groups mentioned above.• Develop, administer and maintain sales compensation plans • Manage territory and lead distribution process• Hire and build TrustArc’s Sales Development team• Oversee deal-desk and order management process• Onboard systems and tool for services, finance and sales groups (LeanData, Oracle OIC, Salesforce, InsideView, DocuSign, Boomi, Netsuite, DOMO, Yesware) • Work closely with sales management during strategy and planning sessions• Provide dashboard data to leadership team• Quarterly board slide and QBR preparation

San Francisco, Ca, Us

Sales Operations at TrustArc is responsible for sales support, sales compensation management, deal-desk functions as well as implementation and onboarding on sales related systems. My Sales Operations career at TrustArc started with the implementation of Salesforce (replacing Netsuite for CRM functions), and scaling of the operations team from a single headcount to three.• Build and implement deal-desk function and new processes to accommodate multi-system environment• Implement Salesforce and build integration between Salesforce and Netsuite• Build out sales request queue dramatically increasing support quality• Administer sales compensation processDesigned and implemented automated customer satisfaction survey module for services department (built in Netusite)

San Francisco, Ca, Us

Having joined Certain at a start-up headcount and been part of the growth to to more than 120, it became clear that the sales team needed a dedicated operations resource at which time I decided to pivot from an accounting-operations hybrid role to exclusively support the sales function (sales operations was a new role to the organization). The smaller scale environment meant that I was given the opportunity to build the function from the ground up, which was an exciting and educational experience (it is also the time that Certain decided to move the sales team to Salesforce which was the start of my integration experience). My key accomplishments at Certain were in many ways the ideal pre-requisite to my career at TrustArc as they also included development of new processes, several system implementations and exposure to a rapidly growing environment.• Acted as principle for implementation of Salesforce• Developed process for multi-system environment (SFDC/Netsuite order management flow)• Developed comp plans and managed sales compensation payouts for both domestic and international teams• Designed and implemented a Salesforce to Netsuite integration using the Dell Boomi • Trained new team members in system navigation, custom report building and setup of dashboards • Managed large analysis project for product support team (resulting in discontinuation of San Francisco based legacy product support)

San Francisco, Ca, Us

I joined Certain at a 40 person headcount, in fact the CFO and myself were the only members of the finance at that time which meant that I had to perform a large number of functions. This role involved the transition from quickbooks to Netsuite, administration of sales compensation, lead distribution and territory formation. As the company grew the finance department scaled to three and my role came to include direct management of a small A/R staff. The biggest challenge that I faced at Certain was the work involved in integrating two foreign subsidiaries (Australia and Great Britain) which were the result of an acquisition that the company made in 2008. To this day, building a general ledger structure that incorporated the needs of all three subsidiaries has been one of the most challenging projects I have faced. The accomplishment I am most proud of during my tenure in this role would be the creation of a usage based billing system which generated more than $700k per year as compared with the process that it replaced.• Directly managed A/R staff• Designed, write and implement scripted systems for the automation of various process inefficiencies (automated dunning notices, renewal opportunity generation)• Designed a usage billing process which generated more than $700k per year of additional revenue• Managed Netsuite ERP implementation including a complex post-acquisition data migration from multiple siloed ERP systems to a single Netsuite instance• Performed essential accounting functions (revenue recognition, allocation schedules, some general ledger maintenance and preparation of journal entries, accounts payable)• Created and coded in SuiteScript an automatic support surveys that track key metrics regarding support team performance (collecting more than 10k survey responses per year)

Menlo Park, Ca, Us

Worked throughout the Bay Area performing various accounting duties ranging from cash receipt processing to audit schedule and merger preparation. Descriptions of two notable positions are found below:Applied Graphics, San Rafael CA• Performed large data conversions/translations in preparation for switch to new ERP system• Processed receipts of up to $400,000 per day from five locations• Performed high volume billing of more than 200 invoices per week• Responsible for general ledger maintenanceWorldwise Inc, San Rafael CA• Performed analysis project regarding logistics costs and profitability for larger clients (Walmart, Target and Petco)• Filed collection claims, wrote letters and researched unverified chargebacks• Assisted controller with audit preparation schedule

• Performed accounting duties including general ledger maintenance, bank reconciliations, profit sharing analysis and accounts receivable • Initiated, filed and managed claim processing• Negotiated financing terms with new patients • Produced and analyzed monthly, quarterly, and annual revenue reports

Us

• Sold AuctionDrop services (catalog and inventory, appraisal, photography and listing management)• Assisted marketing team with the design of promotional material

Ba Business Administration, Bs Economics

Education record