As a data-driven Entertainment Executive with a background in ad-based streaming platforms, I’m passionate about exploring and analyzing user engagement trends to create experiences that resonate deeply with audiences. My experience spans content programming for on-demand platforms (VOD) and traditional 24-hour channels (FAST), strategy, and analytics, where I’ve led initiatives that blend creative content with powerful insights, resulting in increased user engagement and revenue growth.At Crackle, I used advanced data tools (SQL, R, Tableau, Excel) and an internal Content Management System (CMS) to support Crackle’s strategy, driving a 14% average quarterly increase in ad delivery during its final active year and earning a ‘Most Improved’ streaming service rating by Consumer Affairs in 2024. I thrive on transforming data insights into actionable strategies, whether through targeted sponsorships with brands like PetSmart and Domino’s or by fine-tuning the viewer experience with refined metadata and user-centric content lineups.My background also includes extensive cross-functional leadership and workflow optimization. Working closely with teams across marketing, engineering, product, design, creative production, PR, content operations, ad operations, sales, and BI, I’ve successfully led projects and removed blockers to keep teams aligned and focused. By implementing workflow improvements and coordinating efforts, I’ve driven operational efficiency while helping improve organization and access to information, directly supporting Crackle’s overarching business goals.Despite Crackle’s success, I’m exploring new opportunities due to the parent company’s recent Chapter 7 filing. I’m open to roles in content programming, program/product management, analytics, or workflow optimization. If you’re looking for a strategic, analytics-focused leader dedicated to creating memorable digital experiences, let’s connect!
Freelance
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Freelance Podcast And Event ProductionFreelanceLos Angeles, Ca, Us
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Leader In Analytics And Engagement | Focused On Growth And Content StrategySeeking New Roles Aug 2024 - Present
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Director Of Programming & Editorial | Content Strategy, Data Analysis, Cross-Functional LeadershipCrackle Feb 2024 - Jul 2024New York, Ny, UsLead AVOD (ad-based Video On-Demand) and FAST (Free Ad-Supported Linear TV) programming strategies for Crackle Plus brands - Crackle, Chicken Soup for the Soul, and Popcornflix.Achieved an average quarterly growth of 14% on Crackle AVOD in the platform's final active year through execution of data-driven merchandising strategies and leading projects to enhance artwork and metadata to increase discoverability.Crackle named Consumer Affairs’ “Most Improved” platform in 2024 based on the American Customer Satisfaction Index.Partnered with marketing and creative teams to develop dozens of targeted promotions monthly, contributing to a steady rise in growth/engagement metrics and a noticeable improvement in user retention and conversion rates.Crafted innovative sponsorships with the sales team for top clients (PetSmart, The General, Domino’s), driving substantial additional ad spend per sponsorship through customized, value-aligned programming efforts.Supervised title ingestion and deployment across platforms, overseeing an inventory of 25,000+ assets in an internal Content Management System (CMS), rights software (Rightsline), and operational trackers (Airtable).Collaborated with partner platforms (Fubo, Philo, Plex) on content programming, serving as a key point of contact for their teams and actively pitching our content lineup.Reported to Head of Programming, leading a team of three through the implementation process while supporting career development to achieve daily and annual goals. -
Programming Manager | Workflow Optimization, Merchandising Strategy, Project ManagementCrackle Apr 2021 - Jan 2024New York, Ny, UsStreamlined avails and scheduling with EVP of Operations, implementing Airtable to increase monthly title ingestion by 125%.Spearheaded programming for Crackle’s app launch, collaborating with product and engineering teams to deliver 10 key consumer features and resolve a critical back-end issue that impacted internal revenue and user experience.Transformed merchandising strategy to focus on controlled experiments (using A/B and time-based testing after limiting any potential external contributing factors), leading to identification of hundreds of high-performing titles within the extensive internal library.CSSE (Crackle Plus' parent company) honored at 2023 Next TV Summit with ‘Achievement in FAST Programming' after reconfiguring FAST (Free Ad-Supported Linear TV) strategy on Crackle and Crackle Classics to prioritize high-performers and ad experience.Doubled engagement on select titles through leading metadata improvement projects (key art, still images, genre classification, cast, storylines, etc). -
Programming Coordinator | Metadata Optimization, Rights Scheduling, Content Management SystemsCrackle Feb 2020 - Mar 2021New York, Ny, UsScheduled rights, restructured content ordering process, and optimized metadata for 300+ title launches per month.Produced content performance reports with visualizations in Adobe Analytics, shared with department heads to highlight key titles, merchandising levers, and user preferences, directly influencing programming approach.Enhanced content discovery by leading a genre expansion project, growing live categories from 9 to 31. Added 34 subgenres to the back end to aid in recommendation engine efforts and improve future classification. -
Executive Assistant To Ceo And Chairman, Geyer KosinskiMedia Talent Group Sep 2019 - Feb 2020West Hollywood, Ca, UsReturned on a contractual basis to support Geyer Kosinski in a more autonomous capacity, independently resolving issues related to client and executive interactions, office management, and travel arrangements.Contributed strategic support to the production of the film Redeeming Love, executive produced by Geyer, by managing logistics, arranging travel, assisting with the cast list, and streamlining communication between Geyer and the physical production team.Facilitated network collaborations for the release of Goliath Season 3, ensuring seamless coordination between stakeholders and promotional efforts.Transitioned the office off an outdated phone sheet system by implementing an improved cloud-based solution. Contributed stability and progress during a transitional period by leveraging institutional knowledge and experience gained at the studio level. -
Executive Assistant | Theatrical Research & Digital MarketingLionsgate Jun 2019 - Sep 2019Santa Monica, Ca, Us -
Executive Assistant | Tv Scripted Programming & DevelopmentBlumhouse Nov 2018 - Mar 2019Los Angeles, California, UsHired to assist EVP of Scripted Programming before executive's departure in December 2018. -
Executive Assistant To Ceo/Manager/Producer, Geyer Kosinski | Strategy, Development, CommunicationMedia Talent Group Aug 2017 - Oct 2018West Hollywood, Ca, UsManaged projects, communications, research, and tasks for talent manager and Emmy/Golden Globe award winning producer, Geyer Kosinski (FARGO, GOLIATH).Addressed issues and implemented active solutions for A-list clientele. Tracked deals, incoming scripts, schedules, general meetings, travel, and bookings.Managed the development and production of over 40 projects, with several selected by leading networks and platforms such as NBC, AMC, and Amazon. Supported Geyer throughout Executive Producing responsibilities for GOLIATH Season 2 (script/story notes, viewing of dailies, and relationship management between showrunner/network execs).Self-directed travel planning and execution, successfully managing logistics and details without relying on external agencies. Coordinated scheduling and managed relationship with C-Suite offices around the entertainment industry. -
Talent Agent Assistant | Comedy & International Talent | Database Management, Relationship BuildingBuchwald Dec 2015 - Aug 2017New York, Ny, UsAssisted three agents during tenure across comedy and international talent (Eastern European, UK, Canada). Handled phones, time/task management, communication with other office throughout the organization.Managed database and transformed grids to provide greater visibility through customizing metadata fields targeted to company needs/interests. Partnered with developers at inEntertainment to create a new Table of Contents format which was implemented system-wide to thousands of users. Covered projects for ABC, CBS, Hulu, The CW, Starz, and other high-level networks through obtaining updates from casting offices and communicating with agents throughout the office. Pitched clients for series regular and guest star roles, communicated appointment details to clients, organized self-tape submissions, and processed bookings. Pulled and edited clips for client reels.Tech support lead for Los Angeles office in setting up video conferencing, handling issues with Outlook and other Microsoft Office applications, issues with audio/video files, printers, and other IT needs. -
Producer'S Assistant | King Studios Commercial "I Can Afford College"Justin Bell Productions Llc Oct 2015 - Oct 2015 -
Production AssistantVision 3 Experiential Oct 2015 - Oct 2015
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Freelance Production Assistant | Logistics, Camera, AudioPictures, Pictures Llc Aug 2015 - Sep 2015Worked with Erik Andres Lang, founder of Random Golf Club, in producing four episodes of SkratchTV's ADVENTURES IN GOLF shot in India (Mumbai and Leh), Dubai, and Compton, which have a combined 1.9M views on YouTube.
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Talent Management InternShelter Entertainment Group Jan 2015 - Apr 2015Handled phones and managed phone sheets for five managers in-office. Called casting offices and obtained updates on open roles.Managed informational system for Founder/CEO Alan Iezman and tracked newly available Series Regular/Recurring roles across 80+ projects during busy 2015 pilot season.
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Angels Rbi Impact Story | Producer, Director, EditorAngels Rbi League Sep 2014 - Nov 2014Produced, directed and edited a promotional video for the Los Angeles Angels' charity, RBI (Reviving Baseball in Inner Cities). The video was approved by mlb.com and lived on the Angels' website for several years. The piece was also was featured on a Fox Sports West Friday Night special.
Matt Sugg Skills
Matt Sugg Education Details
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Biola UniversityProduction Emphasis
Frequently Asked Questions about Matt Sugg
What company does Matt Sugg work for?
Matt Sugg works for Freelance
What is Matt Sugg's role at the current company?
Matt Sugg's current role is Freelance Podcast and Event Production.
What schools did Matt Sugg attend?
Matt Sugg attended Biola University.
What are some of Matt Sugg's interests?
Matt Sugg has interest in Children.
What skills is Matt Sugg known for?
Matt Sugg has skills like Strong Work Ethic, Problem Solving, Advanced Computer Skills, Prioritizing, Success Driven, Highly Motivated, Communication, Verbal Communication, Written Communication, Phone Etiquette, Multi Line Phone, People Skills.
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