Matthew S. Email & Phone Number

San Francisco, Ca, Us

Newark, California, Us

Redwood City, California, Us

San Francisco, California, Us

Santa Clara, Ca, Us

- Owned all governance frameworks at Chegg, including master data management of 3 key data domains, event governance, event validation framework, standards and best practices for analytics warehouse, and web analytics instrumentation - Championed a company wide data strategy that reduced ‘time to insight’ by moving to an event-based framework from a batch oriented ETL environment - Instituted a data analyst community that met regularly to discuss best practices, share key insights, and foster cross-business unit education - Created and managed the implementation of a company wide business glossary that directly led to improvements in reporting key company metrics via consistent definitions for key business terms - Developed and drove adoption of a data classification and risk assessment framework for Chegg in partnership with legal, risk and data security departments - Owned the selection, implementation and management of ‘data tooling’ (~$1MM budget) for Chegg that spanned master data management, data engineering, analytics, and business intelligence functions - Managed a team of Data Analysts (FTEs) and MDM developers (Contractors)

San Francisco, Ca, Us

- Championed and drove implementation of operational data governance within the organization for several key business transformations and initiatives related to corporate financial reporting and analytics- Created reference data management framework and owned all of the enterprise reference data including product, person and industry standard (ISO)- Managed the team responsible for the adoption and growth of the enterprise business glossary containing over 600 terms- Supported high visibility enterprise projects with data management best practices, consulting services and data documentation. Projects include a “Know Your Customer” big data platform implementation- Drove organization-wide change around classification of partner organizations in back office and reporting systems

San Mateo, California, Us

Drove the creation of the enterprise data governance vision and subsequent activities on behalf of senior management to ensure regulatory compliance, facilitate business integration and aid in business transformation. I served as a business process and data management consultant on several strategic projects. I guided the implementation of business and technology process improvements to ensure quality data was available for critical business decisions. Experience in managing a globally dispersed team.

San Mateo, California, Us

Owned the eBusiness relationship with institutional and high net worth marketing divisions. I worked with my marketing customers to assess customer needs and roadmap web and technology projects. I served as business project manager on several strategic projects designed to improve customer satisfaction and adoption. In addition, I acted as the leader of a 15+ person cross-functional team to keep 3 websites current with company and customer information while overseeing issue resolution, root cause analysis and process improvement.

San Mateo, California, Us

Worked in the Global eBusiness team to guide and support implementation of technology projects for internal marketing partners. My primary responsibilities included business analysis, requirement documentation, user acceptance testing, issue resolution and the facilitation of communication between business and technical partners.

Worked in the product development and testing lab to support R&D and test engineers in the product development process of a core networking switch. My primary responsibilities were to assess and scale the lab networking infrastructure, maintain state of the art testing equipment and develop and maintain the online product prototype status tracking tool.

Mba, Operations

B.A., Global Studies