• Responsible for creating marketing ads for real estate rental properties in Brookline/Boston area• Coordinate sales contract negotiations between client, broker, and listing agents• Lead clients on tours of properties; inform them on all relevant listing information based on their preferences

• Assisted Development Manager and Development Director with operations for fundraising events: Tri-State Trek, Ales for ALS, and the Race for Research• Facilitated the 3 day arrowing project trip; responsible for signage along the 170 mile route• Acquired three new Breweries to the Ales for ALS program, resulting in $15K of donations for research • Edited the crew books for the Tri-State Trek 2016 fund raising event• Researched and analyzed 100 “organic” and “energy” foods… Show more • Assisted Development Manager and Development Director with operations for fundraising events: Tri-State Trek, Ales for ALS, and the Race for Research• Facilitated the 3 day arrowing project trip; responsible for signage along the 170 mile route• Acquired three new Breweries to the Ales for ALS program, resulting in $15K of donations for research • Edited the crew books for the Tri-State Trek 2016 fund raising event• Researched and analyzed 100 “organic” and “energy” foods companies to determine best products for Tri-State Trek riders• Co-authored donation request letters and responsible for all correspondence with companies contacted• Drafted email correspondences and written letters to donors and event participants• Coordinated with vendors and donors, ordering materials for the events Show less

• Responsible for creating and maintaining a positively unique and wonderful experience for every guest• Facilitated all aspects of the day to day administration at the front desk and concierge services• Assisted with corporate reservations and block room sales• Improved the reservation confirmation letter to eliminate errors which caused revenue loss• Contributed to 5 star Trip Advisor reviews resulting in the rise of ranking from #17 to #8 of 78 hotels in Boston• Develop… Show more • Responsible for creating and maintaining a positively unique and wonderful experience for every guest• Facilitated all aspects of the day to day administration at the front desk and concierge services• Assisted with corporate reservations and block room sales• Improved the reservation confirmation letter to eliminate errors which caused revenue loss• Contributed to 5 star Trip Advisor reviews resulting in the rise of ranking from #17 to #8 of 78 hotels in Boston• Develop SOP’s which helped to streamline operational functions to improve guests’ experience• Received “Rising Star” award in recognition of consistent exemplary customer service Show less

• Assist with marketing promotions via social media• Responsible for marketing promotions and packaging

• Coordinated the redesign and layout of interior at new Fenway location • Managed product placement inside store location in Fenway in order to maximize in store sales• Responsible for organizing window displays• Consulted with owner on multiple aspects of the business including, but not limited to: inventory control, signage, staffing and training, bookkeeping, administrative policies and procedures, new design ideas

Client Acquisition and Retention• • Managed event flow: delegate tasks, supervise execution, guide and assist coworkers • Responsible for maintaining and building client relationships; meeting and exceeding client expectations • Acquired new clients through exemplary customer service and industry knowledge which contributed to the increase of sales by 200% • Updated and maintained social media; Facebook and twitter posts – generated more traffic as a result • Trained and… Show more Client Acquisition and Retention• • Managed event flow: delegate tasks, supervise execution, guide and assist coworkers • Responsible for maintaining and building client relationships; meeting and exceeding client expectations • Acquired new clients through exemplary customer service and industry knowledge which contributed to the increase of sales by 200% • Updated and maintained social media; Facebook and twitter posts – generated more traffic as a result • Trained and mentor new hires: leading by example and product knowledge • Created “signature” beverages designed for specific events Show less

• Oversaw development and implementation of entrepreneurial retail program for homeless veterans• Partnered with NECHV and DOT to develop logistics, communication and distribution processes• Analyzed DOT data to identify opportunities and potential issues; create and implement successful solutions• Developed and executed cost-effective procedures to improve operational efficiency• Acquired, trained, and managed new contractors; hired, trained and mentored new staff

• Managed all departmental operations: budgets, patient volume, physician schedules, admissions, surgical procedures and infection control policies• Pioneered innovative departmental changes to ensure procedurally efficient and cost-effective operations that improved clinic’s ranking from C-rated to A-rated• Grew revenue by reducing insurance claim denials through proper coding, timely billing and referrals • Increased patient volume through effective template management of… Show more • Managed all departmental operations: budgets, patient volume, physician schedules, admissions, surgical procedures and infection control policies• Pioneered innovative departmental changes to ensure procedurally efficient and cost-effective operations that improved clinic’s ranking from C-rated to A-rated• Grew revenue by reducing insurance claim denials through proper coding, timely billing and referrals • Increased patient volume through effective template management of physician’s schedule• Managed staffing: hired, trained, and redistributed administrative human resources Show less

Assist General Manager and Chef with all daily operations of a busy restaurant and bar in the Faneuil Hall Marketplace.

Food and Beverage Sales

Food and Beverage Sales