Matthew Timms Email & Phone Number

United Arab Emirates

Leading Third Horizon across the GCC growing the business and supporting clients in their digital, AI and technology transformations. Building and implementing of AI, LLMs, digital, data and deep technology solutions through Digital and AI factories.

Independent Non-Executive Board member for National Bank of Kuwait International

Westminster, London, GB

Meudon, Île-de-France, FR

Member of the Thales UK Advisory Board - focused on Digital and Technology

Abu Dhabi, AE

Supporting TAQA distribution and transmission businesses developing a digital and technology transformation programme.

Essen, DE

In addition to the role of Chief Digital Officer, I took over the responsibilities for Group Information and Technology in the E.ON Group as the CEO of the E.ON Digital Technology business providing services to the E.On Group including:- Building a strategy to modernise the Enterprise including architecture- Information and cyber-security- Infrastructure.

Essen, DE

Responsible for the Group Digital and Data Transformation of E.ON. Leading the development and implementation of the strategy across all business areas and countries. Built up capabilities in the organisation including:- Digital Transformation value pool identification and levers- Building AI, Data and advanced analytics capabilities and delivery- Culture.

Wellingborough, Northamptonshire, GB

Non Executive Board member for UK Private & Racing BankMember of the Risk and Audit committees

Walldorf, BW, DE

Walldorf, BW, DE

• Responsible for the development of the SAP Digital Commerce and GTM strategy globally and execution to drive adoption and growth of digital commerce and software sales in SAP.
• Revenue growth of 250% vs prior year and 150% increase of transactions
• Improved operations to support increased transaction levels through the SAP Store
• Launched new SAP Store developed on hybris with improved customer experience, responsive design, improved sale conversion on key processes and better UI/UX
• Team transformation to improve talent and skills

London, London, GB

Responsible for driving the digital enablement of the bank covering knowledge management, staff collaboration and communication, digital technology including intranet and internal social media. Management of internal systems, processes supporting staff and 3rd party services for staff in the UK.

London, London, GB

• Leading the commercial and legal activities to complete the £1.8bn Santander acquisition of the RBS divesting business, including regulatory management, customer impact analysis and recommendations, and customer.
• Product propositions: Development of the product propositions for transferring customers with the Product teams, internal approval and presentation to the FSA
• Regulatory management: Working with the FSA and UK authorities to ensure acquisition approval
• Legal: Managing the Part VII transfer process through the High Court and co-ordination with the deal team and managing implications of the EU State Aid attestations
• Customer experience: Working across the organisation to ensure the customer journey and experience of the acquired RBS customers is positive
• Governance: to manage the project effectively

London, London, GB

• Responsible delivery of the customer propositions and over £150m income from the Internet and mobile channels including:
• Commercial management: P&L and balance sheet – with consistent yoy double digit growth
• Sales management: Growing the sales volumes to lead the industry for key products, building momentum in sales and growing volumes four fold between 2007 - 2010
• Multichannel strategy: Developed multichannel strategy including Social Media and mobile
• Customer and experience proposition delivery: Re-launched website, delivered industry leading online bank and mobile / iPad customer services
• Online process improvement: All digital sales processes enhanced including increasing bank account sales conversion by 30%

London, England, GB

• Responsible for running the Internet & ATM business unit including the P&L, customer acquisition, online banking service, website development, online/digital customer service and ATM operations including:
• Commercial management: Channel P&L management delivering double digit profit growth of Internet business, CBT doubled from 2004 to 2005
• Sales Management Online: Built sales momentum delivering growth of 25% in 2005
• Retail Management: frontline retail experience including sales management, retail store management, franchise growth, risk and people management
• Customer growth: Maintained LTSB market share as the largest online bank – growing the customer base by 21% in 2005
• People management: leadership of over 400 staff in the business

Basel, Baselstadt, CH

• Globally responsible for driving the growth of online and digital in the business, working with the markets to develop key initiatives focus on the Global business priorities. Dual reporting to the CEO Pharma and the.
• Development the Global strategy and priorities for the CHF180M e-Business budget focussing on reaching key customers through innovative new business ideas
• Responsibility for the Global e-Business group of 15 FTEs, and for leading the Global organisation of 100+ FTEs in top 10 countries
• Direction of the implementation and scale up of e-Detailing delivering incremental sales
• Improving clinical trial efficiency using web based technologies
• Management of the leading Pharma Portal (Heathandage.com) with 10 million visitors / year

Detroit, Michigan, US

• Pan European development of the consumer offering in 23 countries, including the GME.com website and digital marketing and promotion, building common capabilities in the markets around key priorities of car.
• Developed the Pan-European e-Commerce strategy including the institution, recruitment and set-up of the e-Business organisation.
• Led the European deployment of the Global BuyPower implementation, and upgraded the European consumer website including strategy, launch and consumer marketing of the website.

Coventry, England, GB

• Built the online business to retail Vauxhall products online, inlcuding sales, marketing, customer acquisition. Launched the first used car locator online, completed marketing deals with Ski Club of GB and Traffic.
• Supported the launch of the first direct to consumer website allowing customers to buy the special edition.com range of cars online (UK Industry first)
• Launched the NetworkQ used car locator, that delivered a ROI in the first 3 months (UK Industry first)

Managing client relationships for Vauxhall & Royal Mail International