Matthew Puckett Email & Phone Number

Franklin, Tn, Us

Nashville, Tn, Us

xGeniSys was founded in 2007 because of the lack of trustworthy, independent technology firms that could help small and medium sized businesses. With our combined industry experience of more than 40 years, we decided it was time to fill that void ourselves. The foundation of our business relationships is trust. We know what it’s like to wonder whether a consultant is telling you the truth, or up-selling you to increase their billable hours. With xGeniSys, what you’ll get instead is total transparency, with you, the customer’s success in mind. Our motto is that if we can help you succeed and grow, then so will we. It’s that customer-focused mindset that drives the services, guidance and advice we provide.

Redmond, Washington, Us

As a Chief Architect, I am responsible for leading v-teams focused on emerging cloud technologies our Enterprise customers are using. This includes working with cross-functional teams in engineering, support, specialized sales, and delivery ensuring we have documentation, IP, offerings, and the right tools to help our customers succeed in adding business value to complex solutions in the cloud.Specifically own the following areas for the US National Customer Success Organization:- High Performance Computing including Azure Batch, CycleCloud, and partner solutions- Azure Virtual Desktop- Azure DevOps/Dev Sec Ops/GitHub- Cloud Native Application Development- Containerized Applications with Open Shift and Kubernetes- Serverless/Low-Code/No-Code Services such as Logic Apps, PowerApps and Azure Functions

Redmond, Washington, Us

A Cloud Solutions Architect (CSA) drives high priority customer initiatives on Azure in collaboration with customers and the Microsoft field. The CSA is a technical, customer facing role that is accountable for the end-to-end customer cloud deployment experience. CSAs own the Azure technical customer engagement including: architectural design sessions, specific implementation projects and/or Proofs of Concepts. We drive the deployment of customer workloads into Azure by providing deployment guidance, supporting development of the customer's cloud adoption model, and by providing appropriate recommendations to overcome challenges and blockers.

Nashville, Tn, Us

Deliver next generation public/private cloud solutions for HCA which includes technical designs, managing supporting partners and internal team resources and building strong project plans. Manage and maintain a detailed capability roadmaps and service definitions for public/private cloud services. Work with key customer groups to ensure use cases and capabilities are well defined. Ensure strong input during testing and the generation of service templates for PaaS capabilities. Support strategic enterprise planning to align IT infrastructure capabilities, policies, and standards with business needs including virtualization and operating systems. Develop pricing models and show back/utilization reporting for customers. Administrative activities that support leadership role in project management, mentoring employees, and production of presentations and documentation.

Nashville, Tn, Us

Create and lead Customer Service, Security Operations, and Technical Service teams for HCA’s Sarah Cannon Service Line. Build highly skilled and responsive IT teams who design, build, and maintain the global Sarah Cannon IT infrastructure and application portfolio. Direct Enterprise Architecture activities covering Private Cloud services, Big Data initiatives, and Infrastructure Refreshes across US and UK sites. Plan and manage Vendor Management activities that drive long term value and strategic partnerships.• Created highest performing Customer Service Desk operations in entire HCA IT Divisional Support model• Developed Vendor Management plan that saved $455K+ in one year with reoccurring savings of $150K per annum.

Nashville, Tn, Us

Manage two Customer Support Services areas focused on Supply Chain Operations and Decision Support Services. 10 Support Analysts provide in-depth technical and operational support for HCA and Non-HCA customers. They also provide analytics for reoccuring issue trends as well as manage project support requirements during product releases.

Nashville, Tn, Us

A diverse group of 18 systems engineers who support Wintel systems running Microsoft Windows Server, VMware ESX and MEDITECH and 350+ other applications across 5200+ OSEs, 295 ESX hosts and four regional datacenters in the US.

Nashville, Tn, Us

Directed both strategic and tactical oversight of five systems engineers covering areas such as virtualization technologies, highly available patient care solutions, BPM frameworks, architectual reviews and technology governance bodies.

Nashville, Tn, Us

Managed a team of 5-7 engineers covering all hosted environments within the Wintel space. These environments encompassed applications covering Public Internet facility sites, financial reporting systems and paitient data repositories. Combined these environments generated over 1.5 million unique visitors a month and supported over 10,000 enterprise users within all 1300 facilities.

Nashville, Tn, Us

Provided Systems Engineering level tasks within the Wintel Services department. This variety of work included aspects such as systems integration, operational support and on-call duties. Also provided technical leadership in several efforts such as developing an enterprise wide routine operational maintenance standards and processes, critical incident remediation with emphisys on disaster recovery responsibilities during the Hurricane Katrina event in Gulf Port, Mississippi.

Plano, Texas, Us

Worked for a healthcare client providing security analysis within their Wintel enviroment and managed their scheduled security update deployments. Additionally, provided security testing of server deployments for security standard conformation.

Provided consulting services for various State of Tennessee departments within the desciplines of Network, Systems, Security Engineering and Enterprise Architecture.

Gallatin, Tn, Us