Matthew Truxton Email & Phone Number

Folsom, New Jersey, United States

Folsom, New Jersey, United States

Vineland, New Jersey, United States

United States

Naples, Campania, Italy

Naval Computer and Telecommunication Station (NCTS) Naples (December 2017-Present) (Projected Separation June 19th, 2021)Network Administrator and Server Management / Tier II Helpdesk Support / Field Service Technician- Monitored Wide Area Network connections for European stations and worked with Defense Information System Agency (DISA) / Local Vendor technicians to resolve network service outages.- Provided Tier II remote troubleshooting and support utilizing Microsoft System Center Configuration Manager (SCCM) for complex trouble tickets to customers across 19 sites, including local and Wide Area Networks. Pushed various software applications and provided remote desktop support to users.- Managed and configured Active Directory User and Computer (ADUC) Account Creation / Management, Group Policy, and Security / Distribution Group creation and file permission configurations.- Utilized Exchange Control Panel to allow Outlook Web Access and Virtual Private Network connections for necessary customers, as well as create and set permissions for Universal Distribution Groups.- Conducted routine reboots of 64 various servers and ensured proper software patching / security updates were installed.- Spearheaded the configuration and installation of 4,500 ONE-NET workstations for nine locally serviced sites during NCTS’s ONE-NET Device refresh in 2019.- Managed Incident / Change Requests in BMC Remedy Enterprise ticketing solution and assigned tasking to personnel, ensuring rapid resolution of tickets and enhanced customer support for 20.000 customers.- Hands on experience troubleshooting local assets (desktops, laptops, printers) and repairing / replacing internal components of OCONUS Naval Enterprise-Network (ONE-NET) workstations. - Responsible for tracing both ethernet and fiber connections to ONE-NET network devices, as well as configuring switch ports and port security for network connectivity.

San Diego, California, United States

Commander, Carrier Strike Group Fifteen (April 2014-November 2017)- Instrumental in the execution and grading of over 2,300 drill hours of denied/degraded communications during 362 Navy Mission Essential Tasks in support of 2 Carrier Strike Groups, 4 Amphibious Ready Groups, and various independently deploying naval ships.- Responsible for the submission of over 300 Incident Requests for 76 customers utilizing Navy Marine Corps Intranet (NMCI) Enterprise Tool.- As the go to troubleshooting field technician, consistently sought out by peers and exercise lead officers for complex network related outages ensuring availability of afloat and ashore IT resources.- Local Element Custodian; responsible for the acquisition, inventory, and destruction of Cryptographic Equipment and Keying Material in accordance with Electronic Key Management System (EKMS) policies.- Troubleshot and filed casualty reports for department leads for IT systems such as CENTRIXS, ADNS, NAVMACS, and BFTN systems (C2X exercises) across 10 different ships.- Led and implemented technical refresh of over 120 NIPR/SIPR assets.- Coordinated and oversaw video teleconferences as well as troubleshot various VTC equipment issues ensuring quality of service of video and voice. Additionally, oversaw the installation of Polycom VTC suite.- Trained peers in multiple systems/areas such as NMCI Enterprise Tools, EKMS, Common User Digital Information Exchange Subsystem, Command and Control Official Information Exchange, Video Teleconferencing, and Operation Security.- Acted as Morale, Welfare, and Recreation Treasurer, spearheading 15 fundraisers resulting in over $13k in profits. Additionally, played a vital role in the coordination of two Command Picnics and two Command Holiday Parties.- Involvement in the command resulted in recognition as Junior Sailor of the Quarter for three quarters and awarded FY16 Junior Sailor of the Year.

Bachelor Of Science - Bs, Cybersecurity, 3.95

Associate'S Degree, General Studies

Activities and Societies: The National Society of Collegiate Scholars