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Matthew Lo Email & Phone Number
Senior Technical Support Analyst
at
Visier Inc.
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Support Analyst
Location
City Of Langley, British Columbia, Canada
Company size
Who is Matthew Lo? Overview
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Quick answer
Matthew Lo is listed as Senior Technical Support Analyst at Visier Inc., a company with 581 employees, based in City Of Langley, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Matthew Lo.
Matthew Lo previously worked as Technical Support Analyst II at Visier Inc. and Product Support Specialist at Eastman Kodak Company. Matthew Lo holds C Programming, C Programming 1 - 3 from British Columbia Institute Of Technology.
Company email context
Email format at Visier Inc.
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Visier Inc.
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Profile bio
About Matthew Lo
A professional technical support analyst specialized in people analytics software, data analysis, discovery, troubleshooting and customer support. I am experienced in handling multiple customers simultaneously, providing professional and creative solutions while collaborating with different functional groups to resolve critical issues and improve product stability and usability. I also have proven successes in providing system optimization services to customers and resulted in increasing sales. I am a self motivated and flexible team builder and player. Contact info:📧 gzmtyl@gmail.com📞 604-616-8388
Current workplace
Matthew Lo's current company
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Visier Inc.
6 roles
Matthew Lo work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst Ii
Current- Provide technical support on people analytic software based on AI- Provide support on HR data investigation- Provide support for high profile customers and received positive feedback
Feb 2021 - Present
Product Support Specialist
MIS system connectivity:- Successfully managed 5 to 6 high priority (on the verge of cutting service contract with the company) customers with hot issues simultaneously stabilizing production down time while working with R&D team to improve the product. Keeping all these customers within the company services portfolio. - Primary point of contact for.
Oct 2011 - Dec 2020
Technical Support Manager
- Work closely with dealers in Hong Kong and Taiwan regions to obtain quality technical support- Maintain good relationship with dealers in the region by providing logistics, technical and servicecontracts supports- Expanded the Greater China technical service team and successfully provided professional services to customers in the region- Provide system.
Jun 2010 - Sep 2011
Technical Support Specialist
- Provide in-depth and solid mentoring to field service engineer to improve service quality- Provide systems, database, networking and applications technical support for field engineers in South East Asia region- Successfully introduced the first ever beta site (with over 20,000 employees) to the Greater China Region consisted of a complete print.
Jul 2007 - May 2010
System Support And Field Specialist
- 2006 Top Performer Award- Improved prepress productivity by over 30% to the largest high profile customer (with over 20,000employee) in China by providing professional consultancy and analytic service- Provide support for industrial class servers for major printers in Hong Kong and China including Astro Leo Group, the largest printer in China- Provide.
Mar 2002 - Jun 2007
Team & coworkers
Colleagues at Visier Inc.
Other employees you can reach at visier.com. View company contacts for 581 employees →
KA
Katya Abramova
Colleague at Visier Inc.
Greater Vancouver Metropolitan Area, Canada
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MH
Mary Hill
Colleague at Visier Inc.
Richmond, British Columbia, Canada, Canada
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G(
Gavin (Wenqi) Zheng
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
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SN
Shruthi Narayan
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
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IL
Isla Leon
Colleague at Visier Inc.
New York, New York, United States, United States
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CW
Chuck Wagon
Colleague at Visier Inc.
Mountain View, California, United States, United States
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JS
Jake Shewchuk
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
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CZ
Cynthia Zhao
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
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MK
Melissa Korhecz
Colleague at Visier Inc.
Canada, Canada
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VD
Von Dutch
Colleague at Visier Inc.
Pittsburgh, Pennsylvania, United States, United States
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Katya Abramova
Colleague at Visier Inc.
Greater Vancouver Metropolitan Area, Canada
View →
MH
Mary Hill
Colleague at Visier Inc.
Richmond, British Columbia, Canada, Canada
View →
G(
Gavin (Wenqi) Zheng
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
View →
SN
Shruthi Narayan
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
View →
IL
Isla Leon
Colleague at Visier Inc.
New York, New York, United States, United States
View →
CW
Chuck Wagon
Colleague at Visier Inc.
Mountain View, California, United States, United States
View →
JS
Jake Shewchuk
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
View →
CZ
Cynthia Zhao
Colleague at Visier Inc.
Burnaby, British Columbia, Canada, Canada
View →
MK
Melissa Korhecz
Colleague at Visier Inc.
Canada, Canada
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VD
Von Dutch
Colleague at Visier Inc.
Pittsburgh, Pennsylvania, United States, United States
View →
2 education records
Matthew Lo education
C Programming, C Programming 1 - 3
Higher Deploma, Electronic Engineering
FAQ
Frequently asked questions about Matthew Lo
Quick answers generated from the profile data available on this page.
What company does Matthew Lo work for?
Matthew Lo works for Visier Inc..
What is Matthew Lo's role at Visier Inc.?
Matthew Lo is listed as Senior Technical Support Analyst at Visier Inc..
Where is Matthew Lo based?
Matthew Lo is based in City Of Langley, British Columbia, Canada while working with Visier Inc..
What companies has Matthew Lo worked for?
Matthew Lo has worked for Visier Inc., Eastman Kodak Company, and Eastman Kodak Company (Previously As Creo).
Who are Matthew Lo's colleagues at Visier Inc.?
Matthew Lo's colleagues at Visier Inc. include Katya Abramova, Mary Hill, Gavin (Wenqi) Zheng, Shruthi Narayan, and Isla Leon.
How can I contact Matthew Lo?
You can use AeroLeads to view verified contact signals for Matthew Lo at Visier Inc., including work email, phone, and LinkedIn data when available.
What schools did Matthew Lo attend?
Matthew Lo holds C Programming, C Programming 1 - 3 from British Columbia Institute Of Technology.
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